Very efficient and great customer service.
Polite and efficient service!
Great service experience! Matt was professional, friendly, and super helpful!
Great service
I got in and out in less than 30 minutes on both of my vehicles..
Service was acceptable and timely. Thank you very much.
I scheduled an appointment to have the tires rotated and have a large piece of plastic (looks like PVC) removed from the rear passenger tire. They rotated the tires but said they didn’t see the problem. I just assumed that it had worked its way out, but when I got home, I realized that it’s still there in the tire. So now I have to reschedule an appointment to bring my vehicle back in. Doesn’t seem like they tried very hard.
Oil changed. Maintainence signal reset.Snack bar on point!
Annie was kind, courteous and sympathetic when I couldn't come up with my insurance policy number. She was totally patient with me, and finally was able to complete my inspection. She is an awesome asset to Lake Charles Toyota!
Waited 2 1/2 hours with an appointment for an oil change and tire rotation, when I asked,it was ready and sitting in the ready lot.
Everything went as planned and didn’t take long. I have a lot of confidence in Lake Charles Toyota.
Keep making the customers feel special and not just a number. Love going there to service my vehicles. Great job guys and Michael Guillory.
The service took a long time on my vehicle. Lack of communication. I had to find out on my own that my vehicle was ready.
Michael Guillory is such a good employee for you to have i would not let anyone wait on me I waited till he was back from vacation
Thanks, I was a bit surprised I was out so soon. I know you do good work and I can trust you did what was needed.
Awesome team at Lake Charles Toyota
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