Andrea was fantastic. I appreciate her service and her smile. Thank you
I have been a highly satisfied and loyal customer of Lake Charles Toyota. I am most indebted to the outstanding work Michael and his colleagues have done on all my vehicles.
There were dirty spots on the front seat. They checked the cabin filter and must’ve laid it on the seat. Dirty hand prints on the inside of the 2 front doors.
Matt Hicks is an amazing service writer, his attention to details and his follow-up after the fact is first class. Matt sets the service bar extremely high.
Always enjoy my time when I get an oil change! The atmosphere at Toyota is amazing and Matt was so gracious and helpful!
Barton was quick to check me in he was kind , and knowledgeable and he let let me know what to expect. Thanks
Fast service and great communication.
Ms Angela was polite and knowledgeable with the questions I asked her. Great experience
Thank you Angela. Great service!
She was nice and polite. Explained the recall process takes steps.
Finding what parts need to be ordered. Because they are not always on hand at the dealership. Ordering the parts that will take a week or so to come in and at that time I will be contacted to setup an install date.
So I understand.
So Thanks Angela great job.
David M
I saw they parked my car outside and I know it was ready but nobody told me anything or received a text, I asked somebody else about my car,and that person went to check inside and said Ms Angela Mancilla went to lunch and nobody new anything about my car. So I was there for more than 30minutes waiting in vain. My car was ready but nobody told me anything until I asked.
Gavin is very helpful and courteous.
I’ll be there in a day or two to talk to the service manager, always trying to blame the problem on the customer instead of working with them. Technicians taking responsibility for something they screwed up. My last 3 vehicles I’ve purchased from y’all and it will be the last due to the service department.
Everything was smooth and speedy. Had multiple things done to my Camary, and the text system worked well for clarification about what needed to be done. Brant was helpful as were the other employees. All went well.
She was friendly, great service and very helpful. I always love working with Angela.
Tarver Toyota has always had an excellent service department
Actually very pleased with speed of service, communication. Efficient. Hospitality was nice as well.
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