The last time I had my vehicle maintained five months ago, I waited two & 1/2 hours. I waited about 35 minutes this time.
Quality service and knowledgeable personnel are the main factors for my appreciation of and loyalty to Lake Charles Toyota. Well done Mr. Hicks!
Michael is such a nice young man. Because of that, not only is he attentive to the details of the vehicle, but to the customer as well. I'll be asking for him as my service advisor in the future.
Friendly and fast service
Thanks for hiring caring folks!
Matt always provides service with a smile ????
Fast friendly service.
A very clean dealership!!
Thanks
Clay is amazing! I didn't have an appointment and he was able to get me the service I needed the same day and it was completed professionally and timely
Matthew Is so easy to talk to, he covers all the bases,makes great suggestions weather extra service is needed, or not.
Every time I see him he is very neat in appearance, and is a real professional at his job. I see him as an asset to LCT. THANK YOU Matt.
Clay offers service that goes above and beyond your expectations. He’s professional and personable with customer satisfaction being his top priority. 11/10 customer satisfaction
Mat is a very personalable service tech. Excellent customer service Thank you
I was so thankful to have our car taken so quickly & repaired quickly.
Thank yous to Matt Hicks
Clay is the nicest young man! He had patience with this old lady! Thanks.
Micheal is always courteous and helpful when I bring in mine and my husband’s vehicle
Mr. Lege was so kind and I loved having him as my service advisor! He listened to my concerns and reassured me that it was going to be taken care of. Even when they couldn’t initially find the issue I brought my car in for, he didn’t just leave it there and leave me with no answers— he kept me well informed and it was nice knowing they were going to get to the bottom of it. Even with that happening, the actual service/repairs done on my car were completed faster than anticipated and that was a very welcome surprise. From the moment I pulled up to drop the car off to the moment I was walking out the door to pick it up, Mr. Lege was nothing but personable and even if it was a simple repair, I was beyond satisfied with my experience!
Great service on short notice. Clay took care of my needed repairs.
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