Easy to get in. You are kept aware of what’s going and get permission to do necessary repairs or updates before preceding. Always a pleasant experience.
Brandt and the service manager went way beyond my expectations. Feel free to call me for more details. Overall 5/5 stars. Great job!!
Very great service and very helpful
She was fast, efficient, and did not make a mess getting the old sticker off.
5 stars ⭐️ excellent service and easy process
My experience was great. Matthew Hicks was friendly and professional. My oil change was quick.
Service completed as promised. Service tech kept me informed.
Michael is the best! Best customer service experience!
Clay Hebert was attentive & knowledgeable. He made my visit very pleasant & made sure I was satisfied with the service received. This location was very busy & he managed to not only take care of his own customers but also took care of a fellow co-workers customers while that young man was out that day. In my opinion he is an asset to your company!
Great team at Lake Charles Toyota I appreciate your support and service
I appreciate all that was done to make this task a pleasant experience.
Very pleased with the way this was handled.
Clay got us in for service and out in about an hour I was well pleased
Yes, I was satisfied with the care of my vehicle. My appointment was at 10:30 A.M. It was my 1st time going there since I purchased my car. I didn't know their routine. I had gotten a text message telling me about the 16 point inspection. Nobody ever came to get me to tell me my car was ready. I waited until I was wondering about the status of my car. The went to ask a service person. She told me it was ready. She was very polite. I paid then they pulled my car around. At least I know what to do next time. If I wouldn't have said anything I would have been there much longer. However I did enjoy the hotdog and drink. It was a very friendly environment. Thank you for servicing my car.
He was WONDERFUL. He treated me like a queen. The care of my car even though it is 17 years old was treated lije a 2025. Yes it is still running. It was given excellent attention and care. I am grateful and appreciative. My car has and is serving me well. It was treated that way. I thank Mr. Barton Lege for caring for my car but also for me.
Angela was very kind and helpful.
Best service ever. Bravo!
Lake Charles Toyota has the best service hands down!
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