Great service as always. Matthew is so kind and professional.
As always, I was treated with courtesy and kindness and respect.
Angela was very helpful to the point in assisting me to install my steering wheel cover.
Always great service, and Clay continued that. We are very happy with our Highlander and the service y'all provide for it. Many thanks!
Christian was helpful as I was little late due to traffic and he made me feel comfortable and accommodated me in the schedule to have my windows tinted.
Lake Charles Toyota service department is great. Thanks.
Angela represents your dealership so well.
Friendly service and very satisfied!
I waited in the drop off area for 20 min waiting for Angela. After 20 min, a guy asked me to fill out a form and leave it in the vehicle b/c Angela has on the phone. There was confusion as to my appointment even though I showed the gentleman my confirmation text on my phone.
Gavan was very friendly and professional. Was a pleasant experience.
Service was fast.
Michael Guillory is always very professional. Toyota service does a Great job!
This team is always top notch.
Especially when it comes to:EVERYTHING!
I have never had any complaints since buying a car from this dealership!
I definitely recommend them to anyone looking for a vehicle.
Great service in a timely manor
Matt Hicks is a superior employee! I belive he's the best you have!
I arrived at 8:32am for an appt. At 8:45am is when I finally saw a technician. At 11:15am, I approached the desk bc I hadn’t received any info. I was informed that my vehicle had not been looked at yet. I asked for my vehicle to be given back to me. I didn’t not leave the dealership until 12:45pm. This is the 4th time in a row that I’ve waited at least 2 hours for an oil change, with an appt. I’m grateful that my truck is free but I will not be taking my other vehicles here for service
Good service Andrea does a good job with customer service and explains everything that is needed for your vehicle I will return for more services
Michael was very accommodating to my request to help me. My husband is wheelchair bound and he helped me to get in and out timely. He always has a great attitude. Michael is definitely an asset to your company!
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