Service Center

Real Reviews From Verified Customers

Dana J.
5 out of 5
11/12/2025
Brandt is very professional & courteous! Service was great!
Jose A.
5 out of 5
11/12/2025
Great service, thanks
Jessica M.
4 out of 5
11/11/2025
Matt always does a great job. He makes sure I understand what is going on with my vehicle. He is professional, thorough and kind.
Michael T.
4 out of 5
11/11/2025
job done by all, this place in Lake Charles Toyota is Amazing!!! This is like coming home when you drive up, walk in, so many people I saw, so many friends, all like a deep real family, welcomed, hugged, by so many, touched my heart and soul deeply, I truly needed this, my heart uplifted by just being, truly being present at, in Lake Charles Toyota, this place is real, true, touches so many hearts and lives, a true gift for me and so many, thank y’all thank y’all thank y’all love y’all , alex torres, Y’all are all The real thing and more than you can imagine!!! God Bless Y'all , and What He Made Is Good, Ya’ll Are Good!!!!!!
Phyllis C.
5 out of 5
11/11/2025
Friendly service, thank you
Belinda A.
4 out of 5
11/11/2025
Thanks Mike. Will let you know if the sensor comes back on.
Darlene H.
2 out of 5
11/11/2025
The wait was 2.5 hours for a simple maintenance appointment.
Karl V.
5 out of 5
11/11/2025
She was very polite and professional and ensured I was completely aware of the process and made sure I was happy with the service.
Freddie L.
5 out of 5
11/11/2025
The service was great as always and I recommend your service to everyone.
Wanda H.
4 out of 5
11/11/2025
Thanks Clay on the quick call back.
Dave K.
2 out of 5
11/11/2025
We had trouble reaching someone in service from early morning. The calls went to voicemail. We eventually were able to discuss our service with our advisor. He was helpful but the text option to add in other services was confusing. Gaven was able to explain once we were able to talk.
Richard B.
5 out of 5
11/11/2025
Perfect as usual
Keith L.
5 out of 5
11/11/2025
Great atmosphere and professionally run business.
Clara R.
4 out of 5
11/11/2025
Mike is GREAT !!!
Loicy S.
2 out of 5
11/10/2025
Sorry but I don’t have a good understanding of “ “when and what service” is taken care of under the plan . Communication needed .
Lorena K.
1 out of 5
11/10/2025
The repairs were not complete. The driver assist is still not working
Robert C.
5 out of 5
11/9/2025
Michael is always friendly and professional He makes sure I everything is in order on my car. I really appreciate him.
Alice B.
5 out of 5
11/9/2025
Friendly and made sure I was taken care of in a very timely manner
Jacque A.
4 out of 5
11/9/2025
He was a wonderful person and let me know what my vehicle needed other than what it was there for
Richard P.
1 out of 5
11/9/2025
I was there for almost an hour after my appointment time before my truck was taken to the back for an oil change

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