Less than 2 weeks after a complete $400 service our battery needed to be replaced. We weren’t informed that anything was wrong with our battery at the time of service. Also, the sway bar that was replaced did not resolve the noise issue.
On a side note, Jerrod is always pleasant to deal with and very friendly.
Submitted survey response already.
Jarrod was great. Coffee very good!
Toby kept me informed. He took the time to explain the problem as well as the steps to solution. Vatland service department is fortunate to have Toby on its team. Thanks Toby!
I was 100% satisfied with Toby. I received an e-mail from Vatland Honda, the day of my service appointment. It said that the service fee for using a credit card wouldn't be charged. When I shared that with Toby, he shared there is no way to stop it from being charged. I know that getting the work done at the dealership costs more. I could have gone elsewhere. That was a piece of the deciding factor/savings I was anticipating. I spent over $3000. It's disappointing and I'll consider taking my car somewhere else in the future.
I have always received a great service at Vatland Honda in Vero Beach
My car was in for a recall and a part had to be ordered. I was given a ride home to the island and picked up the next day which I was very grateful for as most of my neighbors have gone home for the season. Thanks again!
Very Satisfied with The Tesm
Excellent manner & very knowledgeable - happy with service provided under John’s guidance????
As always everything was great
David helped a lot and I'm satisfied
Great service...very thorough.
Very satisfied with my latest service experience
Wonderful service from the gentleman in the parts department to Jerard in service. Car was treated with great care. I really appreciate the excellent service.
Jarrod was responsive to our travel needs. He was pleasant, personable, and helpful, and got us in and out quickly. We’re sure he’s a team player who knows how to get the best out of your team.
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