No complaints, thank you.
Toby White is very helpful and explained everything clearly. I appreciate his service.
Toby was very professional. He answered any questions I had and was very knowledgeable.
My experience was disappointing. I dropped off my car expecting a standard diagnosis but was never quoted any prices up front. No one called me to authorize additional labor or costs yet I was surprised with a $340 charge including time spent diagnosing the transmission without my approval I had already scanned the car myself and found solenoid issues, but they said no codes were found and based their recommendation on how it “felt.” I also clearly explained that I needed the car ready by Friday for my sister in law’s trip, but no effort was made to help accommodate that. I had to tow the vehicle out. For a Honda dealership, I expected clear communication, transparency, and respect for the customer’s authorization and I didn’t get that.
I will never take my car anywhere but Vatland and Jerrod for service.
Jarrod Jenkins was very professional and explained everything through the repair process. Thanks again
Too many attempts to sell services, too much high pressure! Hour and a half for an oil change is unacceptable!!
Jerrod and the Vatland team are THE BEST.
Jarrod is always a joy to work with!
Jarrod
Is a great great guy to work with. Excellent.
Great service ! Best customer service ever!
Always a pleasure working with Jarrod.
Lon is the best service manager I have dealt with at any dealership. He is the reason I purchased a Honda again. Always have the best experience.
Excellent job! Thank you!
Two too many surveys! I have answered a phone call and 2 surveys-I don’t want anymore.
Thank You
Thanks for your help, Toby.
Thorough and professional
Wonderful service wonderful people. Thank you so much for making me feel safe.
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