Vatland Honda Auto Repair Service

It was excellent

Your service department is always courteous, friendly and explains everything that’s being done t

Your service was very thorough!

Mike was great

I have had John as my Service Person since I purchased the car and barring an Emergency will work my schedule around his for routine appointments,

Was very happy with my professional experience at Vatland. They performed the service i needed and more.

Always great service more than happy with it

No problems thanx

Jared always does a great job of managing my vehicle repairs with a can do attitude or great customer interaction.

Everything went smoothly. I was very pleased with th my service. I was greeted and taken care of right away.

I love my Vatland service department

None

Eric, who apparently likes to be called by his last name, Chandler, was very helpful. I returned for my car by bringing in a neighbor‘s car and leaving it overnight with him. He handle that well as well. He also got me a courtesy ride to pick up that second car the next day when it was completed, and that ride worked out quite well.

Ok

I can always count on your customer service.

I bought my car from Honda. I’ve been going there for the last five years. I won’t go nowhere else. They’re very professional and everyone is very nice. I will continue to stay with Honda.

Efficient and fast.

very professional!

Chandler was personable and explained the recall, and the need for wipers and cabin filter.

This is the second time we have had issues with Jerrod. The first time several months ago we brought our 2024 Accord Hybrid in for a software update. After waiting two hours in your waiting room, we were told they were unable to do it due to a firewall issue. We were also told to take it home or to another dealer. Jerrod said he would contact us to see if we ever got it connected, never heard back from Jerrod. Yesterday I brought the same car in for a recall software update. Jerrod told me it would be done in 45 minutes. After waiting one and a half hours I decided to go into his office where he was on the phone speaking to someone. I could clearly see that me paperwork was on his desk with my keys and that my vehicle was done. He started apologizing for the delay which I accepted but I told him that his customers waiting in the showroom should have priority over someone on the phone. He apologized again, and then asked me “If I had ever made a mistake”. Which I replied yes, my biggest mistake was bringing my car in to your dealership.