Service Center

Real Reviews From Verified Customers

Michael B.
5 out of 5
5/3/2025
My service advisor, Joseph and the entire service group **** excellent care of me. I will always recommend Toyota of Puyallup ! Very satisfied!!!❤️❤️❤️
Harold D.
5 out of 5
5/3/2025
Excellent service
Andrea R.
5 out of 5
5/3/2025
He did an excellent job!
Chad L.
4 out of 5
5/3/2025
Jessica is the best!
Wenzel J.
5 out of 5
5/3/2025
Jessica was very friendly and helpful!
Joni Q.
5 out of 5
5/3/2025
Jessica was thorough, succinct and pleasant. 5 stars.
Dan M.
5 out of 5
5/2/2025
Professional
Maureen E.
5 out of 5
5/2/2025
Friendly, attentive and prompt! Thank you!
TIMOTHY H.
1 out of 5
5/2/2025
Simple diagnosis as it was a manufacturer defect. When my wife came in the service department did not look at the issue bit made an appointment to fix it. After lost wages to take time off work to bring the vehicle to the service department and no contact from the service department during the day and no voice-mail left, the department was contacted for an update. Then my wife was told it's a back order part with no timline for replacement. When an appointment is made for service the service should be completed a simple look from the at the original meeting could have prevented this whole situation instead of making an appointment and loosing money in everyone's busy lives
Nada K.
4 out of 5
5/2/2025
The customer service was excellent..I was early and they took Me anyway wait time was very reasonable very customer awareness thank you for your service. I'm very satisfied with my Toyota!!thank you very much.!
Linda B.
5 out of 5
5/2/2025
Excellent service
Nancy W.
5 out of 5
5/2/2025
Pop Nic and Kennedy were very helpful and kind.
Dale C.
2 out of 5
5/2/2025
I asked how long the service would take and was told she'd let me know in a few minutes. After an hour I went to check with her. I was concerned about needing to get home due to my husband's heart condition which I relayed to her. I don't need a call - I was just frustrated.
Rogelio T.
5 out of 5
5/2/2025
Staff was friendly and it was a quick in and out with my rental and a quick in and out pick up
Patricia C.
4 out of 5
5/2/2025
Kept us informed, answered questions. Returned earlier than stated. Thank You
Pavel C.
5 out of 5
5/2/2025
She is highly professional. Thank you.
Kenneth E.
5 out of 5
5/1/2025
Work was completed under the time that was quoted... thank you on a great job...
Allyce L.
5 out of 5
5/1/2025
Thanks for your great customer service!
Carol Y.
4 out of 5
5/1/2025
Wonderful service, my new go to dealer
Nancy P.
5 out of 5
5/1/2025
Thank you Cynthia! Excellent service & so friendly.

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