Service Center

Real Reviews From Verified Customers

Lynda L.
5 out of 5
5/16/2023
Thank you
Kenneth W.
4 out of 5
5/16/2023
Friendly and courteous. Took the time with us to address all our concerns.
Gary C.
5 out of 5
5/16/2023
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Jeremy B.
4 out of 5
5/15/2023
Chance was awesome
James L.
2 out of 5
5/15/2023
You didn't wash the vehicle or vacuum it. The service was good and personal were very helpful. But I was bit disappointed missing that little personal touch.
Rylie H.
3 out of 5
5/14/2023
You got the wrong number
Susan B.
5 out of 5
5/14/2023
He was super polite, very helpful. Quick service explained everything clearly did a really great job. Thank you for hiring a good person.
Jim H.
5 out of 5
5/13/2023
Great experience. Fantastic staff!!
Jennifer F.
5 out of 5
5/13/2023
Friendly service .... Thank you!
Jerry M.
4 out of 5
5/13/2023
Jimmy kept me well informed during the repair process. Thursday my Prius was towed in and Friday afternoon I drove it out. Now that’s what I call service!
Steve M.
4 out of 5
5/13/2023
I am super happy that my windshield wipers don’t make that clunking sound anymore. Thank you! ????
Frederick M.
5 out of 5
5/13/2023
Very professional and efficient. Excellent experience. Thank you!!
Kimberly G.
4 out of 5
5/13/2023
This group here at Toyota of Puyallup are the best!!! I will forever recommend and buy and service my Toyota’s at this location which is not near my own city that I live in. They have the best prices, the best customer service and have gone over and above to help me with care. Thank you!!!
Sam R.
5 out of 5
5/13/2023
Everyone was nice, professional, and helpful from start to finish. There was a misunderstanding with my appointment date and the staff made it happen anyway. I really appreciated them working with me, not to mention they finished with my car ahead of schedule. Also, the female that was in training seemed to be learning very fast and the male training her was there to help as needed, but allowed her to work independently as much as she was able. Thank you for a great experience overall.
Glenn C.
5 out of 5
5/13/2023
Excellent service as always
Flore A.
2 out of 5
5/13/2023
This is my second or third visit with toyota of puyallup service and everytime I come in it seems like I always have to wait because they seems so busy and they always say well be right with you and I have noticed that if you're white you get entertain right away but because maybe I'm a different color and I also noticed that after they helped me. Some other customers don't even wait that long to be seen as soon as they walk in can I help you. And I said to myself wow why is it everytime I come in it seems like they always want me to wait.. that's what I have noticed everytime I come in. Also there is no more snacks in the waiting area and you have to wait for 3 to 4 hours.
Richard N.
4 out of 5
5/13/2023
All the staff treated me very well. I was seen without an appointment and still was helped very quickly. I was offered a vehicle to use while my car was being serviced. I received a phone call from Nick at the time he specified that it would be done. I appreciate the fantastic service!
John C.
5 out of 5
5/13/2023
You guys always do a great job
Carrie F.
5 out of 5
5/13/2023
Rebecca was fantastic, professional and very helpful!
Craig O.
5 out of 5
5/13/2023
Dollen was the best! Super helpful and with a great sense of humor.

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