Very courteous and friendly staff. Certainly would recommend Toyota of Puyallup to family and friends.
Internet was down. This was the 2nd time I had my car serviced when the internet being down. Definitely some issues there. Didn’t like copying my Debit Card the old-fashioned way! My Debit Card numbers was on that paper!
Vet friendly, great service
Andrea was very professional and kind. She was a lot more thorough than the previous rep that helped me at my last service. I can tell she’s a hard working individual.
Excellent customer service from Mr Ryals.
Rebecca did a wonderful job. I appreciate her initiative to ensure all maintenance requirements were brought up to date in the timeline she created.
Andrea was very professional, she answered all my questions and addressed all my concerns. Even followed up with me in the lobby to ensure I was clear on the maintenance and what items I added were all correct.
Very courteous and will definitely come back for service based upon my experience.
Thank you Toyota, y’all have an awesome team in Puyallup
Very pleasant,and informative. Great customer service. I hope to see her again on my next visit.
I have very high trust with the Service Department. This is not the case at all dealerships. Thanks for another good job.
Perform the services i request at the time of check in and keep to the promised completion time (not an hour over).
Thank you Bret R for the fine customer service!
I appreciated the explanation of what was done and the future things that need to be taken care of
I thank you for the years of service
and the special service that Bret went out in the rain and brought the car to the door! THANK YOU!
All my requirements were met. No problems.
I was scheduled appointment at 9:30am March11 I left my car around 9:15am. I am explaining to my concern about pulling car to the right side when I holding steering wheel straight and ask to check this problem. But person who talk with me tell me this normal it means car should pull to the right side I was confused… and disagree and after short conversation,I left car and ask her when I can pick up my car? The person tell some time after noon. 6 hours later I received text from Toyota apps about my car have open doors and 1 hour later I receive call from Toyota Puyallup and person told me I should left car overnight because they doesn’t have enough staff who can do this job , I was so confused and disappointed.
Do wish there was no charge as there used to be for checking the Prius rear battery. That said, I was happy with my service today.
Excellent customer service. I've worked over 40 years in service work and she goes above and beyond her scope. Very comfortable in conversation and empathy towards the situation with my car.
Always great to have Toyota Puyallup take care of my car!
Social