Service Center

Real Reviews From Verified Customers

Anne G.
3 out of 5
7/8/2023
The only question I don't have an answer for is my maintenance plan. I purchased an extended warranty until 2028, yet the maintenance person stated that it expres 11-2023. Your computer was diwn when I called.
Perry H.
5 out of 5
7/8/2023
Great customer service!! Thank you
Shawn W.
5 out of 5
7/8/2023
I have always felt Puyallup Toyota has always taken great care of me
Alice L.
5 out of 5
7/7/2023
Everyone was very friendly…. Obviously a great place to work;)
Robert E.
5 out of 5
7/7/2023
Aaron was very professional! Great experience!
Leah E.
4 out of 5
7/7/2023
I love my CH-R...after 2 years since I bought it and it still looks and drives just as fantastic as it did the first time I got behind the wheel...I wouldn't take the time to leave this review...my CH-R has saved my life 3 times...one time my Son & Grandson were with me...I strongly feel that if I would have been driving my previous car there wouldn't have been a 2nd or 3rd time to brag about...this car does what I want and need it to do...the only regret I have is that I didn't own a Toyota a lot sooner! Thank-you Toyota for delivering...Leah
Satnam S.
5 out of 5
7/7/2023
Five star service
E Joseph.
5 out of 5
7/7/2023
Jess was awesome, friendly, informative all with a smile!
Gary W.
4 out of 5
7/7/2023
I was greeted promptly and with courtesy. I was updated while waiting for my vehicle and was fully briefed on services completed. My vehicle was washed and I am very pleased with the service I received. To date, I have yet to receive unsatisfactory service from Toyota of Puyallup. Many thanks.
Thomas S.
4 out of 5
7/7/2023
Rick was awesome at customer service. I would hire him.
Robert W.
4 out of 5
7/7/2023
The team at Puyallup Toyata is exceptionally professional and pleasant. This has not been my experience at other car dealers including other Toyota dealerships. The quality of the Puyallup Toyota dealership's service is one of the reasons I continue to recommend Puyallup Toyota to family and friends. Our relationship with this dealer goes back 15 years and counting. We would not think of buying our Toyota vehicles from any other car dealership. -Madaline Wivel
Mark S.
5 out of 5
7/7/2023
Went well and done early
Karen S.
2 out of 5
7/7/2023
just took long, with a scheduled appointment 2 hrs is too long
Deborah C.
5 out of 5
7/7/2023
Thank you for the rant experience it was awesome
Kim S.
4 out of 5
7/6/2023
Nicolas was great, but unfortunately the person I processed transaction with after my 3.5 hour wait wasn’t. All service from everyone else was fantastic except for her. I believe her name was Suzanne or mollie not exactly sure because they didn’t have name tags.
Kimberly H.
5 out of 5
7/6/2023
Jessica was friendly, helpful, and answered all of my questions. She’s great!
Sokhoeurn M.
5 out of 5
7/5/2023
Excellence service!
Amanda L.
4 out of 5
7/5/2023
Even though there was a miscommunication between staff, extending my Toyota cares by one additional service because I was under on mileage was honored and I appreciate it!
Josephine B.
4 out of 5
7/4/2023
I came in for the 20K maintenance service. Routine service and satisfied with Jess customer service. She showed me the tech notes and explained the the findings (or lack of no issues with the truck). Thanks for having coffee and snacks!
Mercedes M.
4 out of 5
7/4/2023
No negative comment, the lady that checked me in was very nice. Great job totally on services ????.

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