Service Center

Real Reviews From Verified Customers

Timothy P.
5 out of 5
8/31/2023
Nicholas was very helpful. Took the time to explain the service and was very helpful.
Timothy P.
5 out of 5
8/31/2023
Stephan was great, very professional and knowledgeable.
Nicola S.
2 out of 5
8/31/2023
We called at 1630 and found out our vehicle was ready. There was no text or call to us.
Anthron S.
2 out of 5
8/31/2023
Beginning was awesome, Nic was great but it was the end trying to get my car back after it was service that turned my experience sour. I had to wait an hour to get it back while my keys just sat on the back desk.
Kelsey K.
5 out of 5
8/31/2023
My car looks amazing thank you
Stephanie O.
5 out of 5
8/31/2023
Everything went well. Thanks
Jeff R.
4 out of 5
8/31/2023
It takes 3 weeks to get an appointment with on line scheduling. Way too long in my opinion.
Ram N.
2 out of 5
8/31/2023
Dollen was great and so was the whole team who manages service center requests. However, I received my truck back and when I got home the panels by my shifter were all scratched. My truck is less than a week old and it **** to see that happen.
Nina H.
5 out of 5
8/31/2023
Service was very efficient and quick and Jessica was very friendly. Thank You!!
Richard E.
4 out of 5
8/31/2023
Love Toyota of Puyallup. Wish it was easier to get an appointment for oil change.
Jennifer W.
5 out of 5
8/31/2023
She was exceptional.
Jake N.
5 out of 5
8/30/2023
Sophia was great. Thank you
Dasion L.
5 out of 5
8/30/2023
Great staff, very friendly. Always on time
Mike B.
5 out of 5
8/30/2023
Great team at Toyota of Puyallup! Great work, timely completion and amazing communication on service updates throughout the day.
Joetta C.
5 out of 5
8/30/2023
She was very helpful and friendly!
Deborah S.
5 out of 5
8/30/2023
Always very happy with Toyota of Puyallup. ????.
Jacalyn R.
5 out of 5
8/30/2023
Elizabeth was very nice and helpful.
Troy H.
5 out of 5
8/30/2023
Jessica was wonderful and made the whole process easy.
Eunice E.
2 out of 5
8/30/2023
I have been a long time Toyota customer. At one time every one in my family had a Toyota. But the last visit before this visit I brought in our extra car a Corolla. I had the tires checked I was told front tire had a nail in a area that can’t be fixed but only replaced. I went to another business who told me the tires still good shape fixed tire off I went. This time with my car I was given things to change but I’m not feeling confident with Toyota to do the job right. When I told rep what happened with the tire she said oh it must have been a new technician. Really? Not a good answer. I’m getting second estimates at this time. I’m usually a true Toyota customer but feeling not confident with being over charged. Sad to say because I always thought Toyota always believed in their product and service. I only got a oil change and filter change this time.
Kalin G.
5 out of 5
8/30/2023
He did a great job communicating with me and hearing what I was in for.

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