Stacy Ivchenko is an Amazing Advisor and Human Being. Her attention to detail and Above & Beyond Customer Service made me a believer in Toyota's Service Center again. Because of her I will share my experience with others. I hope you're paying her enough because "She is an Asset to Toyota" Great Experience!
Very nice service and got me out on time
Service maintenance members
Who have pre-paid contracts
Should be given service on
Appointment within 7 business days
Thank you, very much, for the excellent service. (It is a bit confusing to be signing-in and be in a line beforehand, that isn’t clear where to line-up, with people cutting in to go to one of the four personnel).
Excellent and timely service
I always leave very happy and satisfied with the quality of the service for my Toyota car, everything is excellent, thank you always for your attention…
The service is fine. Am disappointed that I needed to wait three weeks for an appointment for an oil change.
Thank you for the competent and professional help today
I seem to have been forgotten. After 2 hours I asked about the time frame and found out that the vehicle was done but no one had come to tell me.
You all did a nice job. Thank you!!!
After arriving home with my vehicle I found a part on the drivers side seat. I had the inside passenger side panel replaced and do not know if the part is excess or was not put on the vehicle. Now I have to drive back down to the service department to find out what to do with the part.
I can be reached at ****-****-xxxx
Service was done within the quoted time. Service rep was polite & professional.
Thanks
Trevor was a top-notch service advisor and I would recommend him to anyone in need of Toyota service
They asked if I wanted my truck washed and I said yes. But it didn’t get washed. Other than that it was great!
Great service and super helpful with explanations!
Nick was professional, friendly and customer oriented.
I was almost completely satisfied except my wife was a little upset because one of the text scratched the window tinting on the passenger side. It’s not a big deal but she might give you a call about it.
The paper provided to me stating the status of my car and what was checked, showed tire pressure to be 35 PSI. It wasn’t until I got home I notice my tire pressure light was still on in the dashboard. I decided to check the tire pressure myself at home and all 4 tires were 28 PSI. I filled my tires up and the light is gone now. This makes me question the integrity of whether or not an oil changed actually happened and if I’m paying for service that isn’t actually being properly done on my car.
I really appreciate the quick Installations of my accessories! Looking forward to seeing tge truck in person soon. Thank you!
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