Logan did an excellent job throughout the entire process….
thank you…
All was fine as it always is at Toyota of Puyallup. I was a bit surprised that the vehicle was vacuumed like it has been in the past. Not a big deal just an observation. I always have great service at your dealership and that is why I always come back even though there is a dealership much closer to my home. Jess and her helper were very courteous and professional.
Chance was very polite and helpful.
I was very satisfied. No oversell but addressed some needs on an older vehicle.
Chance unfortunately not only had his information wrong but did not respond to the text message that I was offered as updates on my service.
He was polite and helped me with my Toyota. Thank you so much
always a pleasure to work with!
Liz, is really good. I enjoyed being served my her. She is very professional and takes pleasure in her work. She deserves commendation and a tip.
My tire light is still on, not sure why but I thought that would've been taken care of with regular maintenance.
I'm very satisfied with the service from Jerry nix and the finance manager.
She was very helpful and knowledgeable. She also helped me reset my window buttons which was EXTREMELY helpful. Great customer service
Rebecca is awesome and super friendly and she answered all my questions about the TRD lift kit!
Al is a super cool guy with many stories to tell!
Becca did an awful job. Had to engage the rest of the team in order to get a satisfactory solution. She tried to feed us nonsense to get us off the phone and to accept that she simply didn’t listen when we checked in and didn’t care when she ignored what we asked her to do.
All we wanted was for her to call us when they figured out what was wrong with our car before they did the other work.
Oh, and not lie to us when she failed to do the simple thing we asked her to.
Thanks to Anastasia and Rick for making things right.
Why 36.5 pounds pressure in my tires? My door sticker says 30.
Good people on staff at TOP.
Great service offered a quote for tires upon request
Took a very long time. Just to get my paperwork for checkout, it took me over 30 minutes. My appointment was at 4:30, I was told that there was a 45-60 min wait time. I didn’t leave until after 6:15pm.
The issue of my back sensor not working was because of a low battery charge issue. You guys replaced my batte a few months ago and I would think you would check all the systems were back up & running instead of me having to pay another $165 to find out what the issue was. I really feel you should not have charged me additional money for something you should have made sure was in working order when you gave my vehicle back to me after replacing the battery. Very disappointing.
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