Service Center

Real Reviews From Verified Customers

Lizbeth R.
4 out of 5
1/6/2024
Nicolas was great. The only issue I have with Toyota is buying a $40K car with tech equipment I'm unable to use.
John W.
4 out of 5
1/6/2024
Very friendly and saved me some money. Thanks
Richard M.
5 out of 5
1/6/2024
I love Toyota of Puyallup. Service was good, great service representative. Have been using Toyota of Puyallup for more than 40 years, always love the job well done
Warren H.
4 out of 5
1/6/2024
I'll be glad to respond. Toyota of Puyallup custermer service is outstanding.
Brandi W.
4 out of 5
1/6/2024
Nic was friendly. I didn’t expect two have an hour and a half wait to get a key cut. I did inform them when I made the appt that I needed a second key fob.. turns out they’re on back order. I guess I’ll call at a later time. I need an additional fob. Doesn’t make sense to have extra keys that don’t unlock the doors or the glove box. They also asked if I wanted a free “general inspection”. I said yes but not sure if they did that. It was my first time in a dealership and they were packed! I heard several employees and customers say that was unusual. Everyone seemed happy though.
Eric B.
5 out of 5
1/5/2024
Stacy Ivchenko provided superior customer service today!????
Wendy F.
4 out of 5
1/5/2024
Thank you very much for looking at our 4runner again without an additional charge when we brought it in with a problem that wasn't resolved or diagnosed correctly the first time.
Amy H.
1 out of 5
1/5/2024
If I had known only the areas Chip Protect was to be applied would be cleaned, I would have washed entire truck myself before bringing it in.
Sally P.
5 out of 5
1/5/2024
We have always been pleased with both service and sales. Your staff is great.
Matthew S.
1 out of 5
1/5/2024
We scheduled this oil change appointment knowing that we had a free oil change. No one notified us that they no longer honor free oil changes, and on top of having to PAY for a free oil change, there was a large price increase. We are super disappointed with the lack of transparency, communication and customer service.
Kyle B.
5 out of 5
1/5/2024
Thanks for providing great service
W L.
4 out of 5
1/5/2024
Nick understood my frustration with the problem with my Camry and did what he could to rectify the problem.
Joseph C.
5 out of 5
1/4/2024
Very good experience. Polite ,courteous and did a great complimentary inspection! You need more cookies or donuts ????! A+ service.
Roby L.
4 out of 5
1/4/2024
Logan McDonald has been a consistent professional on my multiple contacts with him. I appreciate him remembering my name and acknowledging the amount of time my multiple recall appointments have drained from me. Happy New Year
Jack O.
5 out of 5
1/4/2024
Quick easy professional. Par for the course.
Terry M.
5 out of 5
1/4/2024
Thanks
Davinder S.
1 out of 5
1/4/2024
Not satisfied
Craig M.
5 out of 5
1/4/2024
Jimmy consistently handles my needs with professionalism and courtesy. Great service from a great employee!
Karen B.
5 out of 5
1/4/2024
Always happy with your service dept.
Cort G.
4 out of 5
1/3/2024
I don't understand why parts have to ordered for an active recall. It is very difficult to have to come in twice. All other service provided was great.

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