No car wash was offered, no vouchers if car wash was down. No mention of it at all. Aside from that it was great, service was completed sooner than estimated, technician left oil smears on center console but that probably would've been cleaned had there been a car wash. Lol
It seems like little things are going wrong’ it’s only four years old and has been driven 20k a year. Is this normal. Yes I would like a trade in price you have the complete history on car thank you
Nic was prompt, friendly and gave regular updates, which is always appreciated. He also worked with me to get creative on a fix for my key fob....which was awesome....still working.....thanks Nic
My car runs like a new car!! Nic is so helpful when my RAV4 needs help
Jimmy was really helpful! And the other guy, don’t know his name, who approved of me having my keys for free. Thanks guys
Rebecca made the prosses smooth and even payment was smooth even with the absence of cashiers.
Chance was amazing! This is the first and only time that I have had exceptional customer service by the Toyota Puyallup service department. Every time before this time I have been super super disappointed; however, Chance turned that around! Please give him a raise.
The excellent service I have received on my older Toyota was a big reason I decided to buy my new RAV 4 at Toyota of Puyallup!
Becca did her job beyond the limits thank you!
Kennedy did a great job and was very professional
Jessica was great. Actually, all of the people I encountered were great. The lone issue is probably a system/process issue.
I was notified last week that my license plates were ready. I told the rep on the phone that I had a service appointment on 1/12 and the plates could be put on at that time. She took a note and attached the note to my plates but the task was t added to the service job list.
It’s a MINOR thing but the care and service I have received to date has been exemplary and I figured you would like to know about even the trivial matters.
I was surprised to see that the complimentary car wash coupons are not included as part of the service anymore.
Jessica was nice. Service turn around time always quick. I like the coffee machine.
Super friendly, super prompt. Great communication!
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