Service Center

Real Reviews From Verified Customers

Naani P.
1 out of 5
3/10/2024
I've called on this already, but my heated seat controls are installed backwards. So the passenger side control turns on the driver seat heat and vice versa. I'm waiting for a call back to know when I'll be able to get this fixed.
Janine H.
5 out of 5
3/10/2024
I appreciate the nice customer service and timely oil change
Nicholas B.
5 out of 5
3/10/2024
He was very in tune to what I needed to get done. It was a very pleasant experience.
Gary And.
5 out of 5
3/10/2024
Andrea was great??????????
Alexander P.
5 out of 5
3/10/2024
Very quick service
Elaine G.
5 out of 5
3/10/2024
Look forward to the survey.
Earl W.
5 out of 5
3/9/2024
Very good service.
Trevor L.
4 out of 5
3/9/2024
She was great and since I have a stoftopper on my truck it shouldn't be ran through automated wash. She offered to have it done by hand. Which is was and I greatly appreciate that. I haven't had time to wash it often because our oldest son was diagnosed with cancer. She also went over everything that was being done for our service.
Harold R.
5 out of 5
3/9/2024
Andrea has excellent customer service skills
Ruth J.
5 out of 5
3/9/2024
It is always a pleasure to have you service my car. I feel well cared for and you aware of my time and needs. Thank you
Teresa W.
5 out of 5
3/9/2024
All workers are very nice and feel like they have helped me keep my car on the road since I purchase the car in August 2008. Thanks for everything
Bruce L.
2 out of 5
3/8/2024
Andrea was great. That is where the “ service” changed. We were scheduled to have the cabin air filter and element sub assembly replaced. The work failed to be completed. The filters were left on the vehicle seat. Brand new filters uninstalled. This is not the first time service was poorly done. Awhile back oily rags and oil spilled all over the engine smelled the vehicle up like a fugitive from Grease Monkey. I talked with Lori and the service manager that time. Bruce L
Aben G.
5 out of 5
3/8/2024
Thanks so much
Nejib O.
5 out of 5
3/8/2024
Great customer communication and customer service. Went above and beyond.
Steven H.
5 out of 5
3/8/2024
Great service awesome customer service Toyota of Puyallup the best dealership in Washington..Thank You for a job well done .
Donita C.
5 out of 5
3/8/2024
Excellent service, quick and polite, thank you
Shelley M.
4 out of 5
3/8/2024
This dealership goes above and beyond in customer service. From the moment you arrive to leaving, everyone is super friendly and very accommodating. They also treat everyone with a high level of respect. I have been impressed from day one in my interactions with any staff I’ve ever had contact with at Toyota of Puyallup. This type of service is what keeps customers loyal and prompts them to share their experience with others. Thank You!!!
Mari H.
5 out of 5
3/8/2024
Joseph was very helpful and professional. Thank you
Jon M.
4 out of 5
3/7/2024
All good. Hated to see prices go up again. I did not receive an oil change sticker this time. I’ll stop back down again to get one soon
Philip N.
5 out of 5
3/7/2024
All good!

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