The service Nic and crew gave me was exceptional! My car was ready ahead of schedule to!
Kennedy remembered me from the last time I was there and was able to take care of another repair I needed. Thank you!!
I was treated well every time was there Mark Lucas was a great and patient salesman Jessica was great in car service dept along with Nic today
I was disappointed that batteries are not included in my certification
Chance was friendly and professional.
The experience today was top notch.
I am so glad I purchased from Toyota of Puyallup!
Great customer service skills, very understanding. Professional and friendly during the service of my vehicle.
I bought rims warranty with you guys and I asked to get me an appointment to repair my rims today and no one of your service people can get me the appointment to fix it. It sounds like you guys don’t honor your warranty or may don’t have enough experience!
Would have liked my car washed but other then that service was good.
The young lady that greeted us when we arrived was very unprofessional in her demeanor. The person sitting next to me in the waiting room had the same impression I did. In fact he brought it up to me. Everything else was fine
Top guy. Professional and personable. Was super impressed with him and the whole dealership in general. They were not trying to hustle me with unnecessary maintenance recommendations which makes me wanna work with them even more in future. Thanks guys.
Service was faster than I thought it would be because of how busy the department was the day I was there.
James was great from start to finish. This may be the best dealer service department experience I have ever come across.
I was told it was going to be a 1 1/2 hour appointment, it ended up being almost double that.
Also to wait that long and the issue wth my passenger side door not unlocking was not fixed which means I'll have to eventually go in a 3rd time for the same thing and have to wait again. Sorry, but I'm not happy with the service this time around
Great service, great staff, great experience as always!
Andrea was really great. The actual service of my Rav4 was very good. The person that checked me in. I think she said her name was Christina after I asked, did a very poor job of greeting me. No greeting what so ever, while holding an arm full of trash. She needs to work in an area where she does not interact with customers. While waiting, one other customer said he had similar experience, so I'm pretty sure it was not just me.
The tech used my security lug socket and left the entire lug wrench in the trunk without putting it back, when parked over night the vehicle leaked some oil onto my driveway.
Easy appointment. Quick check-in, everyone was kind, and appointment was carried out with quality service. Much Aloha to the Toyota of Puyallup Express Service team. ????????
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