Service Center

Real Reviews From Verified Customers

Tammy W.
5 out of 5
8/7/2024
excellent job Kennedy. on point with your customers. Keep up the good work. We'll done Toyota of Puyallup.
Ronald H.
5 out of 5
8/7/2024
Andrea was outstanding!
Leah E.
4 out of 5
8/7/2024
Kennedy was very polite and knowledgeable about what was going on with my car… she was always smiling and happy to help… she made some good suggestions and let me know my option… her ETA’s were spot on… thank-you Kennedy! Hope to see you again next time I need a service… Leah
Wesley W.
1 out of 5
8/7/2024
Terrible experience, my advisor did not seem to know what he was doing, cost was outrageous, did not see a check list, like brakes, fluids, it was not washed. They said I did not have an issue with fuel tank. Now my miles to empty does not work, DAMN IT I WOULD LIKE A CALL FROM THE SERVICE MANAGER
Elizabeth D.
4 out of 5
8/7/2024
She was very pleasant and also very efficient. I liked her 5 year award. It speaks well for the employer that treats employees well as well as the employee who loves her job. You were very busy today and yet everything seemed to move along smoothly. The Olympics on the TV was a nice touch too. I’ll see you when my car needs a check up.
Vance B.
4 out of 5
8/7/2024
Timely check-in, car was ready as promised, clean and ready to drive away. Thanks again for not just meeting expectations but delighting this customer
Michelle W.
5 out of 5
8/7/2024
Elisabeth was extremely kind and very efficient
Raymond C.
2 out of 5
8/6/2024
First of all I purchase full set of tire now every service with tire rotation I have to pay for the service . Any tire shop if you purchase tires from them it includes rotation and flat repair free for the life of the tire.i purchase tires through Toyota.
Curtis H.
5 out of 5
8/6/2024
Service completed was quick and thorough.
Anthony B.
5 out of 5
8/6/2024
I've been very satisfied with everything, from the vehicle, too 2 years of service. I've been very happy.
William T.
5 out of 5
8/6/2024
Job well done and faster than expected. I like having our service done in your establishment! Bill
Jack B.
4 out of 5
8/6/2024
Glad to respond but l will not sell my Prius it’s already promised to my daughter.
Jim S.
4 out of 5
8/5/2024
Nic did a great job on the servicing of my vehicle. Nic was proactive, a clear communicator and worked with the technician to assess potential maintenance that the vehicle may need. It was a pleasure working with Nic.
Robert L.
5 out of 5
8/5/2024
None at this time.
John B.
5 out of 5
8/5/2024
She was very nice !! Great customer service!!!!!!
Douglas W.
1 out of 5
8/4/2024
A simple oil change is too expensive.
Mary Rose.
5 out of 5
8/4/2024
excellent service
Bart R.
4 out of 5
8/4/2024
Kennedy was fantastic and the only thing I questioned was I think they forgot to rotate my tires. Looks like the same as the front was a little more rounded on my tread than the back. Looks the same. Other than that everything was fine.
Ricardo C.
5 out of 5
8/4/2024
Nice job on my Toyota 2016 tanks
Mary F.
4 out of 5
8/3/2024
Man at counter was super friendly and answered all my questions. I came in early but they managed to get me out early.

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