Their honesty with what was wrong and they fixed the problem.
Yes, Kennedy was knowledgeable and helpful. She answered my questions and kept me informed throughout my service
Jessica was a joy to do business with. She was personable, responsive, and informative. She had a positive and upbeat spirit and handled all requests with grace and patience.
Andrea was kind, professional, and helpful. She made sure to inform me of all the available offers, and she did so in a way that was courteous. She provided prompt and attentive service. I had a very pleasant experience today with her assistance.
Everyone was helpful and communicated what the service would look like.
Nick is the best, always gives over the top customer service!
Fantastic service and timing
She explains everything to me what the technician will do to my car. And anything they found after inspection.
I understand the challenges of new employees and the demands put on them.That being said,my visit this time was a bit arduous,but, in the end was satisfied with the end result. After a senior employee took over.my faith in Toyota of Puyallup is restored and I will continue to rely on your expertise in the future.
Great service! In enjoyed the snacks, and the little room for children to play. Thank you !
She was very kind and understanding and communicated well.
Ms. Carranza was pleasant and professional overseeing the service on my vehicle. Down through the years, I have appreciated seeing the same service technicians in the service department, but I realize that even the most familiar of them are probably retiring. I hope Ms. Carranza will become one of the new faces that will continue for years to come.
Bred provided excellent service!
Jess is very kind and helpful. She made it better even though I had no business bringing my brand new truck in for repairs
Chance was extremely helpful, informative and professional. He seems to like his job and he does it very well. He would exemplifies what customer service should be.
When I picked up my car, I was assured that everything on the paperwork was done; however, I checked all of my tire pressure and those were not filled up to 35 like the paperwork stated. Now I’m unsure what was actually done to my car and if the oil was actually changed.
Nick took care of my truck right away and got what I needed fixed and back on the road again. Repair was done faster than expected. It was for something that I had to come back for after a decent oil change though but all is well
Quick and friendly service.
Always goes above and beyond for my satisfaction.
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