Service Center

Real Reviews From Verified Customers

Glen D.
5 out of 5
1/14/2026
N/A
Kathy A.
5 out of 5
1/13/2026
Very nice gentleman. Explained everything completely
Justin G.
4 out of 5
1/13/2026
Great service and welcoming. Will continue to visit thie lexus for my maintenance needs
Elizabeth C.
4 out of 5
1/13/2026
I had to wait for my Lexus and it was done quickly and I still had time to go and put gas in car. Then made it on time to go for my walk with wifey. Thank U
Mohan T.
5 out of 5
1/13/2026
Thank you Mr Hang for taking care of. My family and myself, we are greatfull and blessed by you exceptional service. Kind regards. Mohan
Catherine W.
4 out of 5
1/13/2026
George was excellent to deal with today. Ontario Lexus couldn’t be better with providing excellent customer service. This is my first Lexus purchase and I hope to be an ongoing customer. I love my 350 IS!! Thank you.
Jennifer V.
5 out of 5
1/13/2026
Great and fast service. Jerry was excellent.
Anh Tuyet.
2 out of 5
1/13/2026
Hello Upon receiving my car back, I noticed that the rearview mirrors were unfolded and the automatic headlights had been switched to the off position. Later that evening, while driving through Cajon Pass, I realized the headlights were off, which made the road very dark and caused a moment of concern. Additionally, I noticed the interior was not vacuumed, even though the car was washed. I appreciate the service provided and would kindly ask that, in the future, all vehicle settings and features be returned to their original positions, the same way the car was handed over. Thank you for reading my concerns.
Anna A.
4 out of 5
1/13/2026
I’ll be sure to complete the survey. I was extremely happy with the service!
Ahmad J.
2 out of 5
1/13/2026
Elija was professional and courteous, and he did a good job. However, the person who called me before to take the appointment misrepresented the situation by not having the parts ready for the job and I had to make another trip in order for the service to be performed on a different day
Alejandra B.
5 out of 5
1/13/2026
Great service. One of the best advisors there, definitely will be going back to him
Paulette E.
5 out of 5
1/13/2026
Robert was extremely friendly and professional!! You guys got me in and out quickly which I appreciate!! Thank you Robert!!!
James P.
5 out of 5
1/13/2026
Thank you!
Virginia M.
5 out of 5
1/13/2026
Great service always from Helen!
Nancy P.
5 out of 5
1/13/2026
Mark provided great customer service and got me Out quickly.
Colleen D.
5 out of 5
1/13/2026
Thank you so much
Wendy L.
5 out of 5
1/12/2026
Mark Gray has been excellent in thoughtful communication throughout the entire ordeal. Thank you. Excellent service as always from Crown.
Eny K.
5 out of 5
1/12/2026
Gerardo Temores did an excellent job in handling service for our vehicle. We are very happy having him to solve a problem with our vehicle. Thanks for a fantastic experience with Gerardo Temores!
Charles C.
5 out of 5
1/11/2026
GREAT service
Gina V.
5 out of 5
1/11/2026
Jerry did a good job. Appreciate his help.

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