Very fast service and accurate
Mark was very informative and kind. It was a pleasure to work with him
Tony was super helpful and communicated frequently to keep me updated on my vehicle
Thank you for the UBER to get home and back to the service department to pick up my car.
Jerry is always upfront and honest. Good experience at Crown.
Then you Brandon. You took the time to explain everything to us and that definitely helped.
Brandon is very helpful, appreciate him. Thank you.
I do not think the tire that has low tread was replaced.
Jerry did an excellent job and clearly explained all my questions. He was cheerful, enthusiastic, and friendly.
Brandon provided one of the most welcoming and professional service experiences I’ve ever had. From the moment I arrived, he made me feel like a valued customer rather than just another appointment. He took the time to explain everything clearly, answered all of my questions, and never made me feel pressured.
What impressed me most was his attitude and genuine care. Even though I ended up spending money on maintenance items that weren’t covered under my $10,000 extended warranty/ maintenance package, Brandon’s honesty, professionalism, and exceptional customer service completely changed my perspective. Instead of leaving frustrated about the unexpected expense, I left feeling confident that my vehicle had been well taken care of and that I was treated fairly.
Employees like Brandon are the reason customers return. He is an outstanding representative of your dealership, and I sincerely appreciate the exceptional service he provided.
Excellent service! Thank you, Tony!
She was very professional and communicated very well.
Tony Hang helped me keep my two great grandchildren occupied by giving me directions to a nearby cafe. Without this information my wait could have turned out much differently.
Ms. Helen is simply the best!
Mark is a great service advisor. He is professional, honest, courteous & friendly.
Tony Hang is an excellent ambassador on behalf of Crown Lexus.
Tony and the Service Department provide quality and dependable work.
By far the BEST maintenance service appointment advisor I’ve encountered at Crown Lexus. Helen was attentive and through with check in and delivery. I am extremely satisfied.
Robert provided excellent service during my visit to the Crown Lexus Service Center. He was friendly, professional, and kept me updated throughout the process. He made everything easy, answered my questions clearly, and made sure I was taken care of from start to finish. Great customer service is hard to come by, and Robert definitely delivered. Thank you for making the experience smooth and enjoyable!
Social