Christian is great every times I take my car for service.
I dropped off my car via the drop box at Lexus for service, and I couldn’t be more pleased with the experience, especially thanks to my service agent, Helen.
From the moment I arrived, Helen was professional, attentive, and made the entire process smooth and stress-free. I brought my car in for service, and the team conducted a very thorough examination, carefully reviewing everything to ensure nothing was overlooked. Helen took the time to clearly explain what was found, what needed attention, and what the next steps would be.
Exceptional customer service, efficiency, and attention to detail, this is exactly why I trust Lexus with my car. Thank you, Helen, for making it such a positive experience!
Helen is always fabulous and extraordinary! She is á knowledgeable professional who really shows care for the customer. Always on task and explains all services and provides one with confidence to continue going to that place.
I’m very satisfied with the service that I received from Christian. There are a minor hiccups during the time my vehicle was received but Christian make sure that a customer like me has been taking cared of. I can say that Christian is the reason why I will come back again to service my vehicle.
I am very satisfied with Lexus customer service. Mr. Christian Santos went beyond my expectations to make sure I was happy with the service.
Once again, Thank You Christian !!!
Elijah was super helpful. My regular service rep was Alyssa. I was sad to hear she was no longer with Crown Lexus…. But Elijah jumped in and was super delightfully, got me in and out and followed up with me.
“Top flight “ service and customer care . One thing … you need to have a cafe like Toyota has for their customers down the street . Thanks, Jim Kreutzer
Greatly appreciated thank you
Gerardo provided outstanding customer.
Mark was very friendly and personable.He took good care of me for my first visit
Robert kept us informed on the process in what was a little complicated due to a warranty we had on the vehicle. And he took the time to explain to me how we were getting water into the hatchback.
Elijah was very personable, organized, and thoroughly understood my expectations and vehicle needs. He also above and beyond to recommend additional options for servicing my vehicle. When I saw his interest in providing the best care for my vehicle, I asked for additional services. He was very quick to understand my desires, quoted the services I asked for, and gave me tome to consider with no pressure. All in all it was a great experience with Elijah at the "wheel". Thank you for hiring him!!
Elijah was very courteous and on top of everything.
Alfred is easy to talk to with regards to my vehicle make good suggestions about what service maintenance I should take care first
Great customer service I appreciate it very much.
Fully appreciate the visual report viewed at the alignment’s completion! Tony kept me posted on what was done and why!!
Completely appreciated the services from Helen and Service crew. We have had service from year purchased from Lexus.
Millard and Minnie L
Tony Hang is a consummate professional whose energy and passion for his work clearly reflect how deeply he cares about his customers and the value he places on serving them well.
Helen Kassel can walk on water... do anything you can to keep her !!!!!
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