Great service! Mark is the guy to have on your team. He is definitely an asset to the company. Happy to work with him always.
Tony was an outstanding service advisor. I highly recommend Tony because of his clear and precise recommendations for my care. And he is extremely knowledgeable and polite.
Nice guy. Very attentive.
Alyssa was phenomenal! She was timely, kept me informed and helped me find a solution to having the recall issues on my car fixed. I am extremely grateful for the service and professional behavior she exhibited. Thank you to Alyssa!
Patti Campbell
What professionalism! Frank Sepulveda did an amazing job guiding me through my recent visit. A individual that you can really trust. Once I sat at his desk I knew I would be taken care of. Exceptional service, give this man a raise!
Mark was courteous and professional and took care of all my concerns.
Excellent service as always! Thank you, Helen!
I went in for an oil change at 11:48 and was out by 248. I waited three hours for an oil change. I was told that it wasn’t busy so I thought I would have enough time to get back up the hill and pick up my daughter on time for school. I had kindly told my service consultant about it and we both thought I should be fine but not when I’m waiting for 3hrs. I had requested my car for the first time to see what was going on why so long and service consultant said that it should be ready within the 15 to 20 minutes and it wasn’t until the second time I requested my car again. He went and look about another 15 minutes later to see what was going on, and him himself had to bring down my car and bring it out to me. And sad to say my car wasn’t even wash . I had to request for someone to at least wipe down the time that I came in from my window. I wasn’t going to drive off like that.
Michael Connor was very thorough and a professional. I will recommend Crown Lexus to anyone looking for a great service on their vehicle. I will be using Michael and Crown Lexus in the future.
Thank you so much for such thorough care of my Lexus! It is so great to have such a reliable, dependable car! I am SO glad that my husband bought it for me back in 2014!!!
Completely unprofessional and did absolutely nothing to fix the problem.
Faustino provided me with prompt and excellent service. He was respectful and attentive to what was needed to be serviced with my vehicle.
Satisfied every time with the service Tony gives me. Thanks
Excellent service, very much appreciated.
Tino is knowledgeable and personable. He is the best service advisor at Crown Lexus!
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