Thanks Helen Kassel for her excellent service and support.
Frank was great. He explained everything and he was very sincere. I will ask for him next time!
Helen was professional & patient. I truly appreciate hee professionalism at her work place. Everyone seems to be working hard & it shows! The customer service was top notch! Thank you.
Miguel was great, no complaints.
Very informative regarding the vehicle was able to provide information regarding the job that was completed on my vehicle
I was very satisfied with Alyssa. She answered all of my questions and took the time to explain how to operate the loaner vehicle. Excellent customer service ????
Great service. Thank you.
Helen was truly an outstanding Service Technician ??. She was professional, friendly and an expertise in her field. My service appoint was on Friday, February 28th @ 7:00 AM and she was already greeting me with a smile and a good morning. The maintenance went well except for 1 problem ( a large construction nail was located in my front tire which caused the tire indicator light to come on. Helen showed me the picture on her laptop. Then a new tire was ordered. Helen kept me informed of the maintenance progress. Thank you Helen for making my day and for your courteous positive and awesome “Service with a SMILE” Sincerely, Rachel J
Thank you, Miguel. Very personable, great customer service.
George is a great service provider. He help with our issues and did a great job escalating the problem.
Thanks George
Everyone was great especially Daniel who brought my car to me. The Best
George is very professional and proactive in handling his clients. Because of him, this specific experience at Crown Lexus was exceptional.
Always satisfied with Helen services, good customer service
Great customer service, always greeting clients and making sure the car needs are being taken care of.
Christian was professional and personable. You would be lucky to have 20 guys like him. With all your text messages, you keep the owner informed. Very easy dealing with Crown Lexus. I bought my GS 350 from Newport Beach Lexus. Did not like that experience at all !!! Good job Crown. Keep up the good work.
I have excellent service when I come in or call Alfred is so attentive to all my needs. He makes sure I’m completely satisfied! Thank you Alfred for being there for me. Blessings Crown Lexus
10/10!
Mike was very professional and a great example of how customer service should be!
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