She was a great person to work with,
You’re welcome and Thank you
By far, Maria Navarro has delivered outstanding customer service in all the years I have been with Crown Lexus.
I had a wonderful service experience with Mark. He was extremely professional, courteous, and helpful.
Excellent service from Christian! He kept me informed throughout the entire process, answered all my questions, and communicated effectively. The service was completed sooner than expected, and the overall experience was outstanding.
The report was empty and there no proper documentation provided.
I have a question regarding the tires.
Mark Gray had great customer service, as always! He made it a very enjoyable and efficient experience!
Christian Santos was an amazing service advisor. I wasn't expecting to have to leave my car but Chris helped me with the loaner. Cooper was also so helpful in offering his expertise. Very professional!
Very nice and went the extra mile to ensure I was happy with the service I received.
Thank you Maria for assisting me and for great service
Purchased car in January. Preowned 350 RC. Had an issue with alignment found out there was a warn caster bushing. Caster bushing was ordered I had an appointment set 2 weeks ago however I had to cancel. Appointment was reset for last Thursday. Advisor said the part is not here. I needed 5k service that was tire rotation. I waited about an hour for tire rotation. Advisor said the caster bushing will be available next week. So this weekend I’m looking at my wheels. I have a small scar on passenger rear wheel and that wheel is still there. TIRE ROTATION WAS NOT DONE!!!!!!!!!
Great service and Faustino my service consultant was awesome.
I am not satisfied with Crown, shame on you charging 3% credit card fee with the prices you charge.i am satisfied with Robert and the technicians.
First time there. Great service
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