Always a great experience with Faustino!!!!
George is a good service provider
10 out of 10 Alfred provided me great customer service!
Customer services is great. They want to make you feel appreciated for choosing Lexus. They want to make you feel proud of owning a lexus
I absolutely appreciate and love Helen! She is so knowledgeable, helpful and kind. Honestly she keeps me a Lexus customer and being able to trust Helen, my service advisor makes a huge difference. I’m recommending friends to ask for Helen directly too.
Chris was awesome, talking about setting the right expectations with customers and offering great service.
Helen was excellent in her customer service and overall communication in regards to my situation and taking care of our car. I did not have an appointment because it was a sudden check engine light but they got me in and out within the day! She made everything so easy and this dealership continues to impress me. The best customer service I have ever received and I’ve worked with Alfred, Tino, and now Helen. Phenomenal team you have here!
George is very thoughtful and friendly, he fulfilled my needs and answered my questions with his efficiency and attentiveness. Especially when I had concerns about the diagnostic results, he immediately found the head of mechanics to explain the details of diagnosis. This visit is comfortable and joyful, thanks to all the staff that have helped me.
Tino was very courteous and professional throughout the whole process.
It was nice visited trip.
Good customer care and service. Job well done.
Mark always show professionalism.
He also addressed whatever question or concern i have.
I don’t like a 3% additional fee if bill is paid by credit card and not being told about this before service was started.
Thank you for the service. Christian Santos was friendly and professional. My car was serviced quickly.
Faustino Ruiz is very professional, explained what was needed to be done and 15 minutes before the car was done , he came to us and said that car was being washed and 15 minutes later we left happy. Excellent service.
Helen provided all the necessary information and was organized and ready for my appointment.
I appreciate the detailed explanation, timely communication and the ability for me to get in and out without any delay or inconvenience.
Mike
Faustino is the person who helped me he was very efficient and also he was very curteous.
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