I truly appreciate your help and communication with the entire process of getting my car fixed.
Frank was very helpful and answered all my questions regarding my vehicle. He went above and beyond to make sure everything was done properly. I am always happy with my experience at Crown Lexus
Very good service, thank you for your patience
I was very satisfied with the way Christian took the situation and helped me ,the customer. So this repair can be corrected. He was straight with what needed to be done. He took his time with my vehicle and provided the work needed to be done to my vehicle in a timely manner. In addition, it was a big job and it got done. So huge thank you to Christian. If you need your vehicle serviced. Christian, this service advisor is professional and will take care of you. In good hands with Mr. Santos . He will tell you the problem and the solution so it’s fixed. I will be going to my next appt with him.
He has given me the best customer services ever. I’ve been going to Lexus for my services for almost 5 years. I never had this type of experience with any other advisor. His communication skills are great. This my third experience with Gerardo as my adviser. He makes sure my concern are taking care of. He also follow up to make sure everything is going well.
Jennifer did an excellent job.
Great service and helpful, Thank you for everything George
Great service and courtesy ! Thank you
I can’t thank Alfred enough for all his help. Although I was disappointed that the brake booster wasn’t covered by the Lexus service alert, Alfred made sure to take care of my car in the best way possible while providing excellent customer service. Huge thanks to Alfred and the service team who worked on my CT!
Tony was both very personable and professional.
Someone stole i beats ear buds. This is the second time I had something stolen. First time someone stole like 5 pairs of designer glasses.
Very polite and professional !!!
So far the issue I was having with the car appears to have been resolved. However, I will continue to drive the car to confirm that the issue is resolved.
Tino provided updates on a regular schedule on the progress of the repair. Much appreciated!
I enjoy working with Tony as my service advisor. Prompt, professional, and always courteous.
Chris did a great job with the service on my vehicle. He was very respectful and kept me updated as the service/repairs were done. He remembered some family plans I had commented on. That’s personal service!
Tony iis always the BEST!
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