I had recently purchased a 2025 Lexus RX 350, unfortunately I was very concerned every time I pressed on the brakes it would shake. So I brought it in to check, and Make took care of e everything. He also gave me a discount on an item I wanted. Mark was very nice and helpful, thanks for your time I appreciate it.
My husband and I look forward to working with Robert. He is kind, proficient, and professional.
Services charge is too expensive.
Thank you for being so easy to work with, Helen is a wonderful asset on the team and is the reason why I drove 30 miles to get to the dealership for service, absolutely appreciate knowing her and being able to work with her
Great service and communication! I will be requesting Christian and his team moving forward.
My go to advisor is Alfred when at Crown Lexus. He not only provides a quick check in but answers all my questions. Was able to provide a loaner vehicle & follows up with phone call update's not just emails. He is always looking out for the best interest of his customers and provides helpful insight on services for future visits.
Mike was very efficient, knowledgeable, and patient! The service that he provided was excellent!
Thank you guys, Jerry was wonderful!
I appreciate the ease Jerry makes for servicing my car. Truly appreciated.
Jerry was extremely attentive and professional. He went above and beyond to make sure my car was serviced properly and we will definitely request him as a service advisor for future visits. Thank you!
Kimberly M
The best service advisor in Crown Lexus
Robert was great to work with. There was an issue with my scheduled my service appointment. He was able to assist me to receive the service I needed so I didn't have to return.
Tony was great to work with! Crown Lexus is lucky to have such a professional, enthusiastic, polite, & knowledgable service rep. He was a pleasure to work with and I look forward to hopefully having the opportunity to work with him again.
As always, Faustino's customer service etiquette is over the top. Thank you
great customer service, I been coming for 2years, always have been a good experience.
very good！I am sorry，I don't understand English.
Alfred was very helpful, knowledgeable, & accommodating. I will be happy to have him take care of my car any time it requires service. Thank you.
Great fast service thanks to Alfred N
My service advisor was amazing and a very nice guy. Service manager was also amazing.
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