Thanks to Mrs Navarro very professional and the team at crown Lexus
Good service well tooking care of .
Helen is a 10 out of 19. Her customer service and support is always stellar. She’s definitely the best.
Jerry was very helpful and the service was completed quickly. I will recommend your company to anyone who wants to buy Lexus or have one serviced
Chris had helped out so many time and I will continue to keep coming back. He’s nice, friendly, and patient. He’s also honest with me. I don’t feel like I’m
Being overcharged or forced into doing services I don’t need. Christian needs a raise!!!
George was very informative and provided excellent customer care. He's an asset 6o your company
After taking care home major problems with left rear axle where boots replaced. Had to tow car back next day, lost 1 days work. Robert said the mechanic bent the metal plate causing it to be not drivable. Took 3 hours to make repairs. Prior to the "repairs " I had no problems with the plate. Poor workmanship causing damage to my car.
Your comments:
Helen Kassel is such an awesome service Advisor. I absoutely loved having her take care of my car's Maintance today.
I will definitely ask for her again. I would like to keep Helen as my permanent service Advisor. Very kind and helpful and was very informative as to what my car needed .
Warmest Regards,
Mimi Trimmer
George provided an easy experience with my scheduled service. He went out of his way to make sure all my needs were met.
Because of my age 76 I am not sure I can make a good decision on his new car. I know I need to drive it for a couple more months or a year to make a complete decision exactly how I like this car
How was completely set up five and grateful thank you
He was very helpful and easy to work with.
I would like to get a copy of my paid service invoice.
he was extremely helpful . very appreciated it .
Gerardo Temores is very professional and has excellent manners
"The service experience was frustrating. After being transferred between advisors and having to repeat my story, I witnessed a staff member being quite rough with my car, throwing the floor mats into the trunk and leaving them there. I expect better handling and attention to detail from Lexus. Even though the later service was fine, the initial treatment of my car was unacceptable." But Geroge is very professional and great customer service.
Very happy with the service I received at Crown Lexus. First class service! George was great!
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