The service team was great. They got me in a day early on short notice as I needed to make a business trip.
I usually go to Dan Cava but have decided to keep going to Buckhannon and will most likely purchase my next vehicle there.
Aregular customer should get a break on a small 5 minute fix
Fast and friendly and very exceptional service like always! Keep up the great work!!!
I have been having service performed at Buckhannon Toyota for almost two years now. I’ve been happy with their performance during all of that time.
Always helpful. Is a patient listener. Before getting ready to leave he asked me if I had anymore questions. The service department is top notch!
Toyota needs to provide mobility scooters for your handicapped customers!!! My significant other can not stand long, can not too awfully far & not every one wants to be stuck inside the whole time waiting on their vehicle. She actually wanted to get out & look at newer vehicles
Your whole staff was very friendly. !!!
An 8AM oil change took hrs.My truck sit in the parking lotfor 35 or 40 minutes before it was taken in and at 9 something I was told I needed an air cleaner.I agreed ed to the air cleaner and told the service manager I would not return.He apologized for taking so long and had no reason for it taking so long. Oil changes should be done easily in 20 to 30 minutes.
I can count on the service at the Toyota dealership. It’s quick, thorough and a great price too.
Alicia is on top of the situation!
Took an hour and 50 minutes to get an oil change and tires rotated. Service manager was great but she needs people who wants to work.
I appreciate the timely and prompt service. Thank you again.
Alicia was very helpful throughout the entire service process. I also greatly appreciated having the mechanic explain the problem with my dented tire rims, and Alicia’s follow through with the price of replacements.
Thank You Alicia, always good to see you. Great Job
Very friendly and done in a timely manner.
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