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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1793 reviews 70%
4 star 460 reviews 18%
3 star 55 reviews 2%
2 star 95 reviews 4%
1 star 143 reviews 6%
Review Us
Terry H.
5 out of 5
11/9/2024
Alicia was always there to answer are questions and was always updating us on how things was going with the truck. She was very helpful. She is an asset to Buckhannon Toyato. If we ever need assistance with anything with the truck you can bet we will ask for Alicia. We will also recommend her to anyone else who asks us who we talked with. Thank you Alicia Harvey
Kayle P.
4 out of 5
11/8/2024
Everyone was very nice, and my car was done quickly! Excellent service, I especially appreciated that they brought another issue to my attention that I was unaware of so that could get fixed too.
Jeffrey A.
4 out of 5
11/8/2024
????
Beverly P.
5 out of 5
11/8/2024
Christian was very polite very informative. He helped us in ever way that he could.Was very satisfied with our service
Carolyn B.
5 out of 5
11/7/2024
Courteous, knowledgeable and helpful people. I appreciate that I can get an appointment within a few days of when I make the call too.
Anna M.
5 out of 5
11/6/2024
Christian seem 2 b so wonderful, great, kind, helpful, understanding, honest & AWESOME!!!! SUPER SUPER GREAT!!!!
Charles K.
5 out of 5
11/5/2024
Excellent job!
Betty H.
5 out of 5
11/3/2024
I could not be more pleased! Professional , courteous, and helpful! Very pleasant experience!
Vivetta C.
5 out of 5
11/2/2024
Great job
Jessica M.
5 out of 5
11/2/2024
Thank you for all your help today. I really appreciate you
John O.
4 out of 5
11/1/2024
Took longer than expected but it is what it is. Hopefully I won’t have any more issues with my new truck. Mr Ferris was helpful and friendly.
Thomas P.
4 out of 5
10/31/2024
Very pleased yesterday with everything. Maybe come spring might be interested in EV. Not sure you handle EV’s. Let me know. Thanks.
Jerril D.
5 out of 5
10/31/2024
Did really good
Laurie G.
5 out of 5
10/30/2024
Thank you!
Judy B.
5 out of 5
10/30/2024
The employees at Buckhannon Toyota was very pleasant to work with. They was also very good at keeping me updated as to progress of service and took the time to explain to me what had happened to my vehicle that caused the service. I am very pleased with their professionalism and knowledge.
Margaret B.
5 out of 5
10/30/2024
None
Calantha P.
5 out of 5
10/30/2024
Christian was very knowledgeable and professional. I received excellent service on my vehicle from him.
Ruth S.
5 out of 5
10/30/2024
Alicia was very helpful!
Gary E.
5 out of 5
10/30/2024
Awesome job
Matthew L.
4 out of 5
10/30/2024
Great staff and look forward to buying our next vehicle with your dealership. Thank you

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