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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1785 reviews 70%
4 star 460 reviews 18%
3 star 55 reviews 2%
2 star 95 reviews 4%
1 star 143 reviews 6%
Review Us
Lawrence D.
5 out of 5
6/22/2025
Great job nice workers
Amy W.
5 out of 5
6/22/2025
Will do!
Sandra L.
5 out of 5
6/21/2025
Love to deal with Alicia!!
Amber G.
5 out of 5
6/21/2025
Great service as always!!
Gary O.
5 out of 5
6/21/2025
Amazing service cannot be more satisfied, highly recommend Buckhannon Toyota
Randall B.
5 out of 5
6/20/2025
Thank for be nice to me always great service
Melanie B.
2 out of 5
6/20/2025
Alicia was great! The guy working with her was a complete dud! I asked him a question and he told me to wait while he made a phone call. I’m standing in front of him and he is so dismissive. Is he a Gen Z? And, he actually made a phone call instead of taking 4 Steps to the garage to see when my vehicle would be ready. And, every other word was asking Alicia to step in and provide the service he just said he would do. Bummer! I sure hope Alicia never finds another job!
Pamela C.
5 out of 5
6/20/2025
Great service and friendly people. Thanks
Timothy S.
5 out of 5
6/20/2025
Chris is always very friendly and helpful.
Toni M.
4 out of 5
6/19/2025
Christian went above and beyond to make sure I was taken care of.
Sharon F.
5 out of 5
6/19/2025
No problems. Thank you! I love my Toyota. I’m keeping it. Thanks! Sharon WV
Robert H.
4 out of 5
6/19/2025
Service were polite and address my concerns
Lisa H.
5 out of 5
6/19/2025
I love buchannon toyota! Alicia was very professional.
Joe W.
5 out of 5
6/19/2025
Very good service
Zachary S.
5 out of 5
6/18/2025
Christian Ferro did a great job and kept me informed ????
Jeffery A.
5 out of 5
6/18/2025
Excellent service as always. Thanks to all. Jeff
Joetta B.
5 out of 5
6/17/2025
Christian was very pleasant , and greeted me with a smile. Very pleased with my service . Thank you
Jonathan G.
5 out of 5
6/17/2025
Above and beyond to help me with my service today. Was much appreciated . Thank you
Misty M.
5 out of 5
6/17/2025
Christian was very professional, efficient, and accommodating.
Cameron F.
5 out of 5
6/16/2025
Great service and great people

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