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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1785 reviews 70%
4 star 460 reviews 18%
3 star 55 reviews 2%
2 star 95 reviews 4%
1 star 143 reviews 6%
Review Us
Justin M.
5 out of 5
9/5/2025
Good job. Liked the high fives.
Kenneth R.
5 out of 5
9/4/2025
Appreciated the updates throughout the process. 6th
Earl J.
5 out of 5
9/4/2025
Nice people thank you
Stephen C.
5 out of 5
9/3/2025
Amazing service. Simply amazing.
Cassandra S.
1 out of 5
9/3/2025
Mislead us about the price for one. Was told $120 program fee and the part price ~$241. Ended up being $521. The people were unhelpful when they failed to fix the issue wanted to charge more money to fix what they broke. A dtc that was not present before the appointment is now present and they would not run diagnostics even though it was the same system they had to access to program a key. That system is now malfunctioning B2799 Engine immobilizer system failure.
Janette T.
5 out of 5
9/3/2025
Great job, as always! Thank you!
Chris B.
5 out of 5
9/3/2025
Job well done
Barry B.
5 out of 5
9/2/2025
Service is always excellent.
John S.
5 out of 5
9/2/2025
The staff at Buckhannon Toyota is fast,courteous and professional. I appreciate the employees in the service department for the great work that they do.
Mary C.
5 out of 5
8/31/2025
Great service!
Lenore H.
4 out of 5
8/29/2025
Alicia did great job for this complicated transaction!
John G.
5 out of 5
8/29/2025
Always great service!!
Joseph B.
5 out of 5
8/28/2025
Excellent service as always
Louetta S.
5 out of 5
8/27/2025
????
Wanda D.
5 out of 5
8/27/2025
Your are welcome
Stephen S.
4 out of 5
8/26/2025
Although I’m completely satisfied with the job done, I’ve asked them to wash my car the last two times I’ve had it serviced and it hasn’t been washed. Thank you
Destiny O.
4 out of 5
8/26/2025
They were very helpful and was able to do my tire rotation!
John S.
5 out of 5
8/26/2025
Excellent job, super friendly personal, super clean facility.
Penny P.
5 out of 5
8/25/2025
Job well done!
Cecil L.
5 out of 5
8/25/2025
Service was completed quickly and efficiently . Thanks

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