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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1803 reviews 70%
4 star 460 reviews 18%
3 star 55 reviews 2%
2 star 97 reviews 4%
1 star 144 reviews 6%
Review Us
Miarandi B.
5 out of 5
4/16/2023
Hailey is awesome! Always so kind, helpful, and just as friendly as can be!
Joseph B.
5 out of 5
4/15/2023
Excellent service
Glenn K.
5 out of 5
4/14/2023
Alicia is a warm friendly and very capable addition to your staff. Great job Ms. Harvey
Gary K.
4 out of 5
4/14/2023
I came in without an appointment because my tire sensor was lit. They quickly determined I had a screw in the tire and in an extremely timely manner mounted a new one. I am old and my husband is sick - so I was very thankful. Thank you!!!
William J.
5 out of 5
4/14/2023
Excellent and pleasant service. Thanks.
Robin C.
5 out of 5
4/14/2023
Thank you so much!
Katherine B.
5 out of 5
4/14/2023
Always good
Linda C.
1 out of 5
4/13/2023
1 1/2 hours to change the oil was way to long! Not happy about that. I gave nothing more to say.
Richard H.
5 out of 5
4/13/2023
Alicia was amazing
Simeon M.
4 out of 5
4/13/2023
The Service Team at Buckhannon Toyota went above and beyond to help us with repairs to our 4Runner. These folks are way beyond good employees… They are Assets to the dealership. Alicia Josh Summer Tim They elevate the dealership brand by genuinely caring for the customer. I would be happy to have them on my team anytime.
Steven B.
5 out of 5
4/13/2023
Great job well done. Thank for your service
Larry B.
2 out of 5
4/11/2023
Service was good. Tech on mic was hard to understand due to background noise. Could not make out his comments. Thanks
David N.
2 out of 5
4/11/2023
Summer did her job. I am disappointed in the fact we were mislead when we purchased the vehicle with three services that would come with the vehicle. To my surprise Buckhannon Toyota did not hold up their end of this deal. Very disappointed.
Stephanie C.
5 out of 5
4/11/2023
Great service today. Much better than last time! Thank you Josh and thank you Summer!
William V.
5 out of 5
4/11/2023
She was very professional and polite.
Kimberly J.
5 out of 5
4/10/2023
Great customer service!
Shawn B.
5 out of 5
4/10/2023
She is very pleasant to work with when I come in
Terecia D.
5 out of 5
4/10/2023
I’m always treated with respect and kindness. Alicia listened to me and kept me updated about my car.
Mark H.
5 out of 5
4/8/2023
Evelryone was very nice and professional
Phillip R.
5 out of 5
4/8/2023
Your welcome

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