Ashley answered my questions promptly and professionally. Completely trust her and Coad.
Excellent service and professionalism with no push back even though I brought the vehicle in early. I know this is not always possible but it did make me feel welcome and I appreciated that very much.
Like the tablet checkin and signing; paperless.
Appreciate the text message when car was ready.
The staff is always friendly and helpful.
Pleasant , courteous associates. Received when promised or perhaps even quicker, nice lounge when waiting , clean , and great internet service
I have no complaints! Job well done!
Very thankful with Toyota of Paducah going out of there way on their services. They will continue to have my business.
Last week I had regular maintenance completed on my 2012 Lexus 460 LS. I had requested service staff to check my brakes. I was advised I had to schedule another appt because service Dept didn’t have two engine filters in stock. The brake routers needed to be resurfaced as well as brake fluid would need to be flushed/replaced. I was told it would take 3 1/2hrs max. I scheduled 11:00 appt (got it there at 10:35) and told the staff I had to have services completed by 3:15 due to doctor appt at 3:30. Dalen told me he would place note in the system notifying service Dept. Brake fluid was not flushed/replaced and I was told I would need to schedule another appt.
Great service!!
Ashley Demoss was very nice and polite with all my service details.
I absolutely love my Coad Toyota Paducah peeps! Friendly, knowledgeable and always take exceptional care of my vehicle!!
Zack is very professional, and always helpful. He is a good asset for the dealership. I can trust that he takes care of my vehicle , keeping me current with my services, as well as making sure I am satisfied with all aspects of the visit.
Everyone was friendly, professional and helpful at the desk at the service center. Check up for our car was completed in a timely manner .
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