Service Center

Real Reviews From Verified Customers

HAROLD C.
5 out of 5
4/6/2023
Well satisfied!
Marinel D.
4 out of 5
4/6/2023
Dalen was very efficient and answered all questions I had. Very friendly and wanting to make sure I had everything I needed.
Brandon H.
3 out of 5
4/6/2023
The maintenance person who gave me the report was very knowledgeable. The length of appointment was slightly better this time, as I have waiting up to two hours in the past. I hope this continues to improve at COAD, thanks !
CARL W.
5 out of 5
4/6/2023
Very good.
Amber L.
5 out of 5
4/6/2023
I appreciate all the hard work and getting my car ready before we go on vacation and I appreciate John W for bringing my car to my work after it was finished! Excellent service!
Sabrina M.
4 out of 5
4/5/2023
The girl that helped me was fine but I hope my regular girl Ashley DeMoss was just on spring break. Since Coad has taken over my other representative Tabitha Lambert is gone now also. For exceptional service you all need to retain representatives that work well with public. A whole bunch of new faces is not a positive sign for customers to observe. The dealership overall was not as clean as usual. I had to wait over 2 hours for a 20 minute tire rotation so you need additional help in your shop.
Terri G.
5 out of 5
4/5/2023
No comment
Richard G.
2 out of 5
4/5/2023
We’ve had only 1 free oil change since we bought our vehicle from you and you have the gall to charge us $130.00 for this oil change! We’ve bought six new Vehicles from Mike Smiths and Coad Toyota. This is a good example of how You appreciate our business.
Joyce H.
2 out of 5
4/5/2023
The vehicle service was professional. However, when you advertise on the internet search engines…that parts and service open at 7:30am… Actually opening at 8:30am… after you customer arrived at 7:45am to pay for and pick up their vehicle…. is unprofessional and makes the customer wonder..”where else do they take short cuts or not do what they say they do??”
Michael B.
5 out of 5
4/5/2023
As always COAD Toyota was amazing!
Sandra W.
1 out of 5
4/5/2023
I was disappointed that it took much longer than I expected to get an oil change!
Gene O.
5 out of 5
4/4/2023
Kept me informed
PAUL W.
5 out of 5
4/4/2023
Very pleasant atmosphere
STEPHANIE M.
4 out of 5
4/4/2023
Everyone is always nice at Toyota. It is always nice to catch up with BZ who has sold my last 2 cars to me.
Not-Provided (.
4 out of 5
4/4/2023
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Allen B.
5 out of 5
4/3/2023
Excellent service!
Melissa F.
1 out of 5
4/2/2023
Charged for a tire rotation that didn't happen. Other than that it was very satisfactory.
Delaney N.
5 out of 5
4/2/2023
Thank you for everything!
Marcus N.
5 out of 5
4/2/2023
I don't like the text app. I think it takes away from the personal service experience
Fred Y.
5 out of 5
4/1/2023
How awesome was Dalen? ????????

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