Excellent service as always.
Poor communication. I was told someone would be in contact with me when I dropped off my car at 9:15. I didn’t get a text until 1:35 stating I would be contacted shortly, never was. I had to reach out at 4:10 asking if my car would be done by 5 since we had a long drive
Qué tal buenas
Estoy contento por la atención que tuve hoy llevado mi tacoma a su primer servicio
We were told that a new tire would take 30-45 min. to fix. It took over 2 hours!!! We were driving home after my husband had been in the hospital for 4 days so this wait was really hard for him.
Also a few days before during our service appt. it wasn’t explained to me the cost of a new tire nor the fact that we’d have to buy another tire to balance the new one. Very spendy & lengthy visit-the 1st time that we’ve been disappointed wth the Damian Lilliard setvice.
Thank you for reading this!
Katharine Hatding
Michaela was super patient, understanding , and made sure that all of my concerns were addressed in one appointment!
Tommy did a great job communicating with me throughout the repair process. Transparent and informative. Your technicians found resolution to a very challenging issue with my vehicle. Very grateful.
I was treated like one of family when I go for problems to be fixed on my Toyota Camry I am quite pleased with the repair work done by the technician and the service manager team at Damian Lillard Toyota, I couldn't ask for anything better, thank you Damian Lillard Toyota.
You are all awesome and thank Cassie for always being friendly and caring.
Thank you so much. Happy holidays.
Very quick and professional service.
Max was intentive to the needs of my car. A positive willing to serve attitude. Max made me feel welcome and comfortable.
Everything went well. Good job
Everyone in the service department provides exceptional customer service!! Each and every time!!
Courteous, professional and timely communication. Great customer service!
I asked to have my inside lights checked, because I’m having problems with the car not lighting up inside when I approach it and neither is the light on inside of the car. Nothing was mentioned in the final report and when I asked, I was told they played with the light and it works. Just don’t touch it. It doesn’t work, the same problem exists.
Check in guy was great, answered all my questions and concerns
Max and everyone knows met at the dealership were friendly, professional. Highly recommend this dealership.
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