The team was very responsive to my service needs. It was greatly appreciated.
I just got and am enjoy it very much. Damian Lillard Toyota is the only place I will tal
Ke it
The staff is very kind and they take the time to explain what is going on in your car.
I’ve had my Rav-4 for 2 years and couldn’t be happier. Also, the customer service has been so great. Keep up the great work!
No sweat on ratings: you’re consistently “next level”
Great service dept as always.
Thank you :)
Tommy was professional and did a great job receiving my car to get worked on.
Isaiah was incredible. I think he should be promoted to Assistant Sales Manager and make Axel Service Manager. Special shout out to Tommy and Duane in service. A shame service writer John N
Your technician neglected to close hood. I had to stop on busy 99w to do their job! Not cool
Tommy was amazing! Absolutely top notch. I’ve already recommended him to people.
Always friendly and very professional. Crude as a great job your prices in your parts department are a little bit spending on some of those Toyota parts but other than that wonderful place.
Said one hour, took two. Said $89.00, was $103
Usually people apologize when they make a mistake. As a high school teacher I make lots of mistakes. A simple apology acknowledges to the other person that you are sorry and usually most people will accept your apology. I find that’s all that is needed…a simple apology.
I had a $25 off any service coupon, which Lillard Toyota had mailed me. Bill came to $85. At check out time I presented the coupon, and was told I couldn’t use it. The $25 is not that big a deal, but giving out a coupon and then not honoring it definitely left me with a bad taste in my mouth. What else can I not trust your dealership with.
I have had several contacts with Thomas since he started at Toyota. He is professional, friendly, detailed, and very easy to work with. In addition, the first young man I dealt with when I walked into the shop to make an appt on Monday was also friendly and professional. Unfortunately I forgot his name. He also was friendly, and professional. Dana
Isaiah was awesome to deal with. Everything was great. Thank you
Social