The report on the car is very misleading. It is presented as if the work must be done immediately.Very disappointing
He was very nice and knowledgeable. Not pushy
We have always felt you take care of us and our vehicles. That is why we drive over an hour for service when we have another dealership 15 minutes from our home. Keep up the good work. Keith
That question is too closed. My contact with staff was great. Professional and courteous. Your system for letting customers know where in the process their car is... Is fabulous.
It's your prices. Soooo Ouch. ???? $1500 for the AC system? Your mechanic told me what it was when my car was in for a noise it started making after you guys did an oil change. But I paid for the diagnostics anyway. (At least in part...it seems there was a discount applied for the diagnostics, which was appreciated and helped to form a greater appreciation for the employees who know how to gift an unhappy customer.)I know coincidence happens in life. I certainly hope this is the only time it happens with my car and your shop though. I really want to like you because I love Toyota's. But I loved Hondas for 20 years before the Toyota. My car is old. When I upgrade my entire range of experiences will play into what I purchase. The little things do add up but don't override not being able to afford your prices. Times are tough. You should be helping people keep the cars you work on not making them consider finding different vehicles. No one needs to reach out. I pretty much told you what I am complaining about and it isn't customer service.
Staff were attentive and informative about my vehicles needs and conditions.
I am always satisfied when working with Isaiah he is one of your best and my second would be Michaela. Don’t loose them as they are what sets your service department above the rest. I drive from Hillsboro be iSe of your team. I also appreciate Phil he is amazing and has great integrity in helping others. Thank you for an awesome team. To be honest I would love to work there everyone is so pleasant. Thanks again.
He was patient, very informative and very specific about what the truck needed. I went in early and he went ahead and got the truck in and done early!
Thank you Nick!
As always best service ever
Thank you
Sincerely
Diana S
Nice smooth process, I like the digital list of issues rather than going over it with someone. Donuts and coffee are awesome! ????
Everyone was so nice, friendly and professional. Also the service was great. Thank you very much.
Isaiah is an outstanding individual who took care of me as if I was his best friend! He earned my future business!
It has been a long, long time since I have dealt with any member of a service desk that owns the transaction from beginning to end. Isaiah was professional, honest, and courteous, which also hasn’t been seen in a very long time. We have purchased many Toyotas, first from Doran and now Lillard, but we stopped using your service for many years….you may have just earned us back!
Everyone was great and very helpful as always ????
Súper profesional people.
Thanks
Isaiah Narajas is a gentleman every time I going to Toyota for the trimestral services on my cars. He listen carefully every time I went to Toyota in McMinnville Toyota, and explain to me what happen with my cars and the services my cars need.
I had to wait 10 minutes for service to come out. I even had to drink my horn a couple of times and they finally came out other than that.Everything else went good
They were fast and very helpful
MAX English is very nice to work with.
I want to sincerely thank Nicholas and the entire Toyota service team for always going above and beyond. From tailoring their service to my specific requests to offering thoughtful solutions and personalized discounts during my frequent visits, I truly feel their dedication and care. It’s rare to feel that kind of genuine friendship and trust with a service team, and I greatly appreciate it.
Thank you for consistently making my experience excellent!
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