Everything went as requested and as per initial cost estimate.
One small detail that I would add is to have the tech wipe down the door handles and steering wheel upon completion. Mine were smudged with greasy gloves. It’s just that added extra touch for the customer to receive their vehicle back ready to roll.
Always friendly and so kind!
Incredibly polite, informative, and welcoming experience with Nick and Damian Lillard Toyota.
I am very happy with your service. I am looking forward for bringing the new RAV4 to have you service. I even Bragged about your service to Capitol Toyota how you people give great service and put your customers first. Thank you again
I stated that I would be waiting for the repair to be completed. The service advisor told me that it would be 2 - 3 hours. The wait ended up being about 4 hours. I only got an update when I inquired after about 2.5 hours. The length of the repair seems unacceptable to me since I have never had to wait that long for a similar repair before. Hopefully this will be addressed.
She was very professional and very nice—good job!!
Michaela was great. Took great care to make sure everything was done in a timely manner and had me in and out. Gave me recommendations for my next service so I know what to plan on. Great job !!!!!!!
Really appreciate Isaiah and Nicholas
Good people providing very good services.
Nick was very professional and helpful with the entire process.
Quick service was really great
Michaela is always courteous, knowledgeable, and helpful.
She is a joy to work with.
This comment is NOT about Ms Wardrip. Rather, when setting my appt, I had a long conversation about when to schedule my 25,000 mile/2yr check up. I wrote down the appt on my paper calendar as we spoke: Sept 16. When I arrived, I was told my car would be serviced but my appt was for Sept 30, which it was not. My Venza will be 2 yrs old on the 20th and the 30th would be beyond my free 2-yr checkups. Just thought I’d let you know.
Thank you, Damian, Dillard, and Max
She was super friendly and helpful. Great service!
You all have put the golden standard on service.
Michaeala was efficient, professional and friendly. The work was completed in a timely manner.
I've always trusted the knowledgeable work and appreciated respectful service at McMinnville Lillard Toyota. You have earned my confidence and I recommend you to friend.
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