It took 3 trips between my husband and myself to deal with this tire issue. After being told you couldn’t find a leak and we would have to pay to replace a tire with minimal mileage on it, the Master Tire person found a leaking stem!
Maybe your company needs to invest more in training your staff.
The role of the Master is to support, guide and train those that under him/her so apparently the Master also needs more support to make this happen.
Joan McKibben-Williams
Attentive and communication with services was good.
They said the service would take an hour and it was exactly on time. Everyone was professional and courteous. Only suggestion I can think of is to notify the owner that the headlights were turned off if the vehicle was dropped off with lights set to auto. Will give top ratings if Toyota reaches out.
Michaela was just as awesome this time as last! Merry Christmas!
Friendly staff and excellent, timely vehicle maintenance.
Don’t try to sell me service or parts I don’t need! It’s disgusting!
Michaela is friendly and has excellent communication. I appreciate her explaining the detail of repairs.
Thank you for taking care of what I came in for, and attending yo further items that needed attention.
They quickly worked on my car and told me what it needed
I’m happy whit the work the Nicholas Hughes did in my car I hope everything goes good and thank you so much ????
Johnny and Isaiah are great. Helpful. They listen. They are friendly. Isaiah walked me to my car in the worst rainstorm we’ve had in years.
Good working with her she’s a keeper
Great customer service professional and great to work with
Courteous staff and an overall warm and friendly environment. Service was completed in a timely manner. The coffee & donuts make the morning appointments top notch.
Everything went great. I appreciate that services are offered, but no one is pushy. I also appreciated that the coupon I was sent in the mail was accepted.
Very well done and quick too.
Very friendly staff. There to care for your vehicle without "pushing" items needing attention. Highly recommend the dealership.
Every time i've come here, i've had excellent service.Everyone is wonderful to work with.
Fast professional service, nice warm greetings and staff, and no surprises. You’re notified all along the service
Nicholas did a great job and had some helpful advice! One comment though, at previous service appointments, I received updates by text, this time emails were sent, so I did not receive them in a timely manner and two ended up in the spam folder. The initial one just showed up in my inbox this morning. Texts would be preferred.
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