Damian Lillard Toyota Auto Repair Service

Mac Toyota used to provide customers with a loaner car if they needed to leave a vehicle overnight. Now the dealership only offers a rental vehicle at a minimum charge of $80/day.This is exorbitant on top of the cost of repairing a vehicle, especially for customers who do not live close by or have alternative transportation. It's too bad that the days of providing a courtesy loaner vehicle are over.

Well I usually don’t care but I made a 2 pm appt. I was even 30 mins early and got my car more than an 1hr that they stated. I had my grandbaby with me and I drive from Lincoln city. If I’m by myself I know it doesn’t bother me but longer with a 2 year old . I am happy with this place just today they were off maybe it was very short staffed I will continue my service here. They are very wonderful just was not expecting the long wait.

Car service was complete and my car sat in the lot for an extended period of time before I was notified (I had to ask service if my car was done since it was moved to the lot). I also noticed my car hood was not closed while driving home. You have a serious issue with your service department staff.

Thank you

Three hours for an oil change is not good service. You will lose clients if you don’t value their time, including me.

My appointment was very long, one hour and forty- five minutes for not a lot of service.