As I’ve come to expect, the Lillard team was awesome! Looking forward to doing more business together in the future!
John was great and showed the utmost respect and care for my self and my car today! Thank you so much!
I appreciate the service team very much
Austen hit the bulls eye when it comes to customer service. He deserves a raise! I hope this survey is actually read and Austen is acknowledged for a job well done. Greatly appreciated!
I very much appreciate Austin, he answered everyone of my concerns. Austin is a great representative for Lillard Toyota
Truck was completed, did not receive notification. Had to go to the desk to ask. Service manager said there were recommendations for further maintenance. Did not receive opportunity to elect these services in a timely manner. Had to leave. Felt like I missed an opportunity to get some things done that would be beneficial
Austin is great, as always. He's always a pleasure to work with. He's very pleasant and professional and definitely listens and he tends to customers needs and requests.
Thanks Austen!
Everyone was really nice as usual a great experience!
Will complete the survey.
Your service depth. Caused a problem but fixed it after I brought my Highlander back.
Another great experience,thank you!
I appreciate the efforts of all the staff. I was in a tough spot and they made the best out of it and got me back on the road. Great team!
Thank you for the service!
No need to contact me - I just called in and got my questions answered. I had been confused when two items from visual inspection video (totally cool, by the way) mentioned two items that were of concern that were not properly color coded to match on the multipoint inspection. I’m totally satisfied - just wanted to mention that it was confusing as presented first.
Worked on my car until problem was solved! Really appreciated the time and effort! Always treated respectfully! Thank you
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