He was professional, thorough and efficient. Each time we take our car for service we are impressed with the team and remain loyal Lillard customers!
I love coming to this dealership. I feel such a sense of honest, integrity, and warmth. The staff always seems so happy, which makes my visits so enjoyable.
I enjoyed my service so much better than I have in my previous years in Wilson where we recently moved from. So happy to be here in McMinnville and loving my Toyota servicing. Everyone was extremely friendly. Thank you to Shelly for scheduling my appointment and making it so carefree and easy
Although the gentleman were nice. I have found that on a regular basis it takes much longer than expected for my car to be worked on. I was told this time when scheduling it that it would take 45 minutes. It took 45 minutes for my car to get back to get serviced. People don't have all day to get a car serviced.
Max was really nice and professional.
I was treated by all with respect, and the repairs were completed in a timely fashion.
Service team was very helpful
EVERYONE there is super helpful, super considerate, very nicely friendly. One is well cared for at Lillard Toyota
Always treated well at Damian. Great working with professionals. Thank you
Didn’t really get updates as car was getting serviced. Also had to go ask if it was done and it was. Never really got a update after inspection.
The staff was very professional and very friendly!
As always, great service, friendly and didn’t take long. It’s worth the drive from Salem
The service was great. In and out
I dealt with two people. They were both very capable but it was their positive attitude which made me enjoy interacting with them.
First time to this Toyota dealer and I was very happy with the service. It was fast, appointment was on time , great snacks, and everyone was nice!!
I liked how Michaela explained and gave the options for the status updates. It was easy, efficient and gave the customer time to think about any suggested issues that were found. They worked with me even though my schedule changed a couple of times. Everyone I talked to was patient with me, which I appreciated. Seems that this dealer goes over and above on customer service which is hard to find these days! Thank you. ????
And my oil change was completed in less than an hour.
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