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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2740 reviews 62%
4 star 1007 reviews 23%
3 star 128 reviews 3%
2 star 283 reviews 6%
1 star 293 reviews 7%
Review Us
Don O.
4 out of 5
7/25/2024
The service person keep me up to date and had answers to my questions.
Amber K.
5 out of 5
7/25/2024
Thanks for the quick service job!
Joseph D.
5 out of 5
7/25/2024
Thomas did an excellent job of communicating with me. He gave me a realist timeframe when the work would be completed and kept me informed during the entire process.
Lawrence J.
5 out of 5
7/25/2024
Thank you !
Mary S.
5 out of 5
7/25/2024
The entire staff was friendly, helpful and knowledgeable.
Charles P.
5 out of 5
7/24/2024
Service agent, Max, was courteous, professional, helpful, prompt. The best experience I’ve had ai Lillard so far.
Tom K.
4 out of 5
7/24/2024
This was an excellent service experience, I had no appointment, called in advance, and by the time I got there you were already waiting for me and had me in and out in under 30 minutes with a reattached skid plate!
Jay D.
5 out of 5
7/24/2024
Isaiah was very thorough. Great employee.
Bonnie R.
5 out of 5
7/24/2024
Nick was very helpful and provided answers to all of my questions or contacted others to get the answers in a timely and professional manner.
Karen G.
5 out of 5
7/24/2024
Great professional service in a timely fashion.
Patrick H.
5 out of 5
7/23/2024
Great job! I would not hesitate to reccomend the Lillard Detail Shop and Isaiah to all my freiends and family.
Hunter A.
4 out of 5
7/21/2024
I recently had an oil change at the Toyota dealership and was assisted by Isaiah. He was exceptionally kind and attentive, ensuring all my concerns were addressed. The service he provided was outstanding, far exceeding my experiences at other dealerships. I would definitely return and highly recommend Isaiah for his excellent customer service.
Marla S.
4 out of 5
7/20/2024
It would have been great if washing the car was part of service. I love the car, by the way.
Susan D.
2 out of 5
7/20/2024
Improve communication
Jim F.
5 out of 5
7/20/2024
All good thank you so much, see you soon for more business
Dennis M.
4 out of 5
7/20/2024
Had a good experience
Trinna H.
5 out of 5
7/19/2024
Thank you. Easy to schedule the service appointment. Staff was courteous. Service was quick.
Lisa W.
5 out of 5
7/19/2024
Thank you very GREAT service!!!
Sarah L.
4 out of 5
7/19/2024
Thank you for a quick oil change service. I loved the wonderful smile and enthusiasm as you greeted me when I first entered the service area and the professional conduct til I left the building. Of course, the fresh donuts or popcorn are always a wonderful delight!
Ronald R.
5 out of 5
7/18/2024
Great job.

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