Kat is awesome and gets everything done swiftly and accurately, taking into consideration my time and keeping me updated.
My experience was with Joe Furlich. Joe goes the extra mile to ensure a customer is taken care of and feels like family. My wife recently had a full knee replacement, and was with me when I dropped our vehicle off. When I brought her in with her walker, Joe made her feel so comfortable and wasted no time to get us into a loaner vehicle to ensure I could take her to all of her appointments. He was in touch with me every step of the way. My wife and I are very grateful for Joe and the service he provided. I would absolutely refer a friend. Joe's exceptional professionalism, initiative, and willingness to go above and beyond reflected great credit upon himself and Jaguar Arrowhead as a company. Joe has set the bar high as he is the standard. THANK YOU JOE!
Katrina went above and beyond with taking care of us. Always pleasant and kept us updated at every point of the service experience. Highly recommend her and the dealership. High-end dealership that gives high-end service.
Great customer service… Special thanks to Leland in the service department and Eugene in the sales department. 10 out of 10 Thanks guys for your one on one attention. I would recommend to anyone looking for good care and service of their Land Rover vehicle to Arrowhead Land Rover.
Leland and Kat are the best service advisors that I’ve had owning a Land Rover and both are a pleasure each time I work with them. I wouldn’t go anywhere else because of them.
Erin and the service team are great, but I won’t be getting my upgraded vehicle there as of this point.
Both our recalls were done in a timely manner.We were provided a rental car. Car was returned to us very clean.
Erin was wonderful. She was helpful, professional and kind. She was great about communicating with me while my vehicle was being serviced, which I appreciated. Erin definitely knows the meaning of customer service! I will be requesting her for all of my Range Rover service needs in the future. ⭐️⭐️⭐️⭐️⭐️
I had a great experience. Everyone was very polite and professional! Joe, my service advisor and the technician working on my discovery kept me informed of what they were doing and the time it would take.
Everyone at Arrowhead Jaguar/LandRover is very nice, professional and great to work with. I highly recommend them.
he took excellent care of us and kept us informed all through the process.
Joe was fantastic to deal with and delivered on what he promised.
Would like to give 10 stars to our service rep, Joe from Arrowhead Land Rover. Took care of us in everyway possible. Great service…Thank John P
JOE is a very good service advisor and I appreciated his help and enjoyed interacting with him during my visit
Erin has been awesome to work with every time I’ve had to come into the service department…always goes the extra mile to make you feel valued and well taken care of.
I appreciated the constant communication and status in the repairs. Super friendly and kind.
Always greeted promptly by attendants and Noah. Process explained and kept in the loop.
Noah was very helpful and communicated well.
I had an emergency battery replacement needed at my home and the response was absolutely amazing. Very professional very prompt very courteous. I felt that they understood the relevancy of my situation and the urgency needed and responded promptly in a very customer service oriented fashion. Highly recommend.
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