Arrowhead Jaguar Auto Repair Service

The service was outstanding

Thank you for your help.

Noah provided top notch service. He answered my questions expertly and with knowledge, giving me the confidence to know that his team would solve the issue with my F-Type. Which they did. Outstanding.

Leland was outstanding!

Outstanding service advisor . Joel was very helpful and knowedgleabl

Joe answered all my questions. My car is in great hands.

Noah is very kind and does his job quickly with efficiency. I’ve had 2 appointments and both times everything ran smoothly.

Best customer service ever! Leland was awesome!!

Joe is warm and welcoming and guided me through my entire visit professionally and efficiently.He is a total asset to your group!!

Leland was AWESOME!!

Leland was fantastic.

Thank you for the excellent customer service

Personable, high customer service, wonderful email reminders, I will buy my next car with Jaguar of arrowhead!

I really enjoyed working with Katarina, she is the best. She won me back and as long as she is there so am I!! She’s very personable and has excellent customer service skills she gives updates before I even get to ask which I truly appreciate. Katarina made the experience top-notch excellent.!! Thank you again Katarina!!

I brought my car in for an ongoing problem with the coolant sensor which was covered under warranty originally. Problem continued after warranty and was told I had to pay out of pocket a $325 diagnostic fee. I did and nothing was fixed except being told that I needed to have something replaced costing me $2272.84 when I brought my car in many times while under warranty that wasn’t fixed. In addition I was told my car needed $10,644.72 in repairs on a 5 year old car! The blue book on my car is only $10K!! All Arrowhead cares about is making money and not about customer care. I’m go back to Mercedes. So incredibly disappointed. And 5 minutes after I drove away the low coolent light came on reminding me I paid $325 for Arrowhead to tell me that I needed over $10K in repairs. Sad. The service person was very factual about cost and charges to me and did not care about customer service just about racking up the bill.

The service manager is the best. He was knowledgeable, helpful , patient and great to deal with. Very pleasant and knows Jaguars!!

Excellent and professional service!

Noah is awesome and the best customer service advisor I’ve ever worked with! Every time I need to come in for service I always reach out to him knowing that my car is in great hands.

Noah is a great service adviser.

Katerina was great . Thank you